Canadian Small Business Owners’ Views on Information Security

Banner Tables

Prepared for:  Industry Canada

Date:			September 2005

                                                                                                                                                                                    Table QC_COL Page 1
                                                                                                                                                                                    Oct. 3, 2005

QC_COL.  Including yourself, how many people are employed in the company at this location?
BASE: All
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        501    132    265     74     30    263    127     48    129    368    295    206     47    283    143    216    191     82    256    199     32    207    275
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             501    140    263     71     27    268    125     46    129    367    296    205     47    281    143    215    191     85    253    196     36    207    274

       No employees/one man         132    132      -      -      -    112      9      3     54     77     76     56     13     72     41     54     46     27     61     54     11     47     77
       shop                         26%   100%                         43%     7%     6%    42%    21%    26%    27%    27%    26%    29%    25%    24%    32%    24%    27%    34%    23%    28%
                                                                        GH                    J

       1 to 4 employees             265      -    265      -      -    127     86      8     62    201    160    104     21    155     73    108    110     40    137    107     15    106    149
                                    53%          100%                  48%    68%    16%    48%    55%    54%    51%    46%    55%    51%    50%    58%    49%    54%    54%    45%    51%    54%
                                                                         H     FH

       5 to 9 employees              74      -      -     74      -     21     25     21      8     65     43     31      9     34     25     37     26     12     38     26      6     33     41
                                    15%                 100%            8%    20%    45%     6%    18%    14%    15%    19%    12%    17%    17%    13%    14%    15%    13%    18%    16%    15%
                                                                                F     FG             I

       10 to 14 employees            30      -      -      -     30      2      6     16      6     25     16     15      4     21      3     18      9      4     19     11      1     20      8
                                     6%                        100%     1%     5%    33%     4%     7%     5%     7%     9%     7%     2%     8%     5%     5%     7%     5%     3%    10%     3%
                                                                                      FG                                         O                                                       W

       MEAN                         3.9    1.0    3.2    7.9   12.6    2.5    4.5    8.5    2.7    4.3    3.8    4.0    4.5    3.9    3.5    4.3    3.7    3.5    4.1    3.7    3.4    4.5    3.4
                                                    B     BC    BCD             F     FG             I                                                                                   W
       MEDIAN                       3.0    1.0    3.0    8.0   12.0    2.0    4.0    9.0    2.0    3.0    3.0    3.0    3.0    3.0    2.0    3.0    3.0    2.0    3.0    3.0    2.0    3.0    2.0

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                    Table QC_COL Page 2
                                                                                                                                                                                    Oct. 3, 2005

QC_COL.  Including yourself, how many people are employed in the company at this location?
BASE: All
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         501     377      90      23      13      28      43      15      17     186      99      10      32      31      76      66      37     160     121      41
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              501     375      95      24      13      25      44      17      19     183     102       9      34      27      76      75      50     175      75      50

       No employees/one man          132     104      19       5       4      12      10       3       4      54      24       1       5       9      23      15      10      47      25      11
       shop                          26%     28%     21%     21%     27%     44%     24%     20%     21%     29%     24%      9%     17%     28%     30%     23%     27%     29%     21%     27%
                                                                              LM                               L

       1 to 4 employees              265     195      48      14       7      10      24       9       9      96      54       5      15      21      37      36      17      81      73      21
                                     53%     52%     53%     60%     51%     35%     55%     60%     54%     51%     54%     50%     47%     67%     49%     54%     46%     51%     60%     52%
                                                                                                                                               F

       5 to 9 employees               74      59      13       3       2       3       6       1       2      28      18       3       6       1      11      12       7      20      17       6
                                     15%     16%     15%     14%     15%     11%     15%      5%     13%     15%     18%     27%     19%      5%     15%     19%     18%     13%     14%     16%
                                                                                                               N       N

       10 to 14 employees             30      20      11       1       1       3       3       2       2       8       3       1       6       -       5       3       3      12       5       2
                                      6%      5%     12%      5%      7%     11%      6%     15%     11%      4%      4%     14%     17%              6%      4%      9%      7%      5%      6%
                                                                                                                                       K

       MEAN                          3.9     3.8     4.5     3.6     4.3     3.6     4.1     4.7     4.2     3.7     3.9     5.1     5.1     2.8     3.8     3.8     4.2     3.9     3.8     3.9
                                                                                               N                               N      JN
       MEDIAN                        3.0     3.0     3.0     3.0     4.0     2.0     3.0     3.0     2.0     3.0     3.0     4.0     3.0     2.0     3.0     3.0     3.0     3.0     3.0     3.0

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                        Table Q1 Page 3
                                                                                                                                                                                        Oct. 3, 2005

Q1.  Overall, how would you rate your company's success now compared to a year ago?
BASE: All
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        501    132    265     74     30    263    127     48    129    368    295    206     47    283    143    216    191     82    256    199     32    207    275
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             501    140    263     71     27    268    125     46    129    367    296    205     47    281    143    215    191     85    253    196     36    207    274

       3 - Better                   216     54    108     37     18    105     55     24     55    157    131     85     24    123     57    216      -      -    154     56      2    117     94
                                    43%    41%    41%    50%    58%    40%    43%    49%    42%    43%    44%    41%    50%    43%    39%   100%                  60%    28%     6%    57%    34%
                                                                                                                                                                   TU      U             W

       2 - About the Same           191     46    110     26      9    102     50     20     50    141    111     80     17    111     56      -    191      -     74    105      8     61    119
                                    38%    35%    42%    35%    29%    39%    39%    41%    38%    38%    38%    39%    36%    39%    39%          100%           29%    53%    25%    29%    43%
                                                                                                                                                                          SU                    V

       1 - Worse                     82     27     40     12      4     50     21      5     20     62     51     32      4     46     28      -      -     82     23     32     22     27     53
                                    16%    20%    15%    16%    13%    19%    17%    10%    16%    17%    17%    15%     9%    16%    19%                 100%     9%    16%    70%    13%    19%
                                                                                                                                                                           S     ST

       Don't know                    12      5      7      -      -      6      1      -      4      7      3      9      2      3      3      -      -      -      5      6      -      2      8
                                     2%     4%     3%                   2%     1%            3%     2%     1%     4%     5%     1%     2%                          2%     3%            1%     3%
                                                                                                                   K

       MEAN                         2.3    2.2    2.3    2.3    2.4    2.2    2.3    2.4    2.3    2.3    2.3    2.3    2.4    2.3    2.2    3.0    2.0    1.0    2.5    2.1    1.4    2.4    2.2
                                                                                                                                              QR                   TU      U             W

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                        Table Q1 Page 4
                                                                                                                                                                                        Oct. 3, 2005

Q1.  Overall, how would you rate your company's success now compared to a year ago?
BASE: All
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         501     377      90      23      13      28      43      15      17     186      99      10      32      31      76      66      37     160     121      41
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              501     375      95      24      13      25      44      17      19     183     102       9      34      27      76      75      50     175      75      50

       3 - Better                    216     155      41      13       5      12      18       7      10      76      35       4      16      18      42      37      15      65      45      13
                                     43%     41%     45%     57%     40%     43%     41%     47%     56%     41%     35%     36%     50%     58%     55%     56%     39%     40%     37%     33%
                                                                                                                                               K     RST     RST

       2 - About the Same            191     144      38       7       4      11      18       7       5      73      42       2      13       8      22      22      12      62      53      19
                                     38%     38%     42%     29%     27%     41%     42%     44%     29%     39%     43%     23%     42%     28%     29%     34%     32%     39%     44%     48%
                                                                                                                                                                                               O

       1 - Worse                      82      70      10       3       3       3       6       1       3      34      21       4       2       3      12       4      10      33      16       7
                                     16%     19%     11%     14%     21%     10%     13%      9%     15%     18%     21%     40%      8%      9%     16%      7%     27%     20%     13%     18%
                                               C                                                                       M                                               P       P

       Don't know                     12       8       2       -       2       2       2       -       -       3       1       -       -       2       -       3       1       1       7       1
                                      2%      2%      2%             13%      6%      4%                      2%      1%                      5%              4%      2%      1%      6%      2%

       MEAN                          2.3     2.2     2.4     2.4     2.2     2.4     2.3     2.4     2.4     2.2     2.1     2.0     2.4     2.5     2.4     2.5     2.1     2.2     2.3     2.2
                                                                                                                                               K            QRST

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                        Table Q2 Page 5
                                                                                                                                                                                        Oct. 3, 2005

Q2.  Realistically, how would you rate your company's chances for success a year from now?
BASE: All
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        501    132    265     74     30    263    127     48    129    368    295    206     47    283    143    216    191     82    256    199     32    207    275
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             501    140    263     71     27    268    125     46    129    367    296    205     47    281    143    215    191     85    253    196     36    207    274

       3 - Better                   256     61    137     38     19    128     65     29     67    187    145    111     28    149     64    154     74     23    256      -      -    142    104
                                    51%    47%    52%    52%    63%    49%    51%    61%    52%    51%    49%    54%    60%    53%    45%    71%    39%    28%   100%                  69%    38%
                                                                                                                                              QR                                         W

       2 - About the Same           199     54    107     26     11    106     47     19     53    143    121     78     14    112     61     56    105     32      -    199      -     53    137
                                    40%    41%    41%    36%    35%    40%    37%    39%    41%    39%    41%    38%    31%    40%    43%    26%    55%    39%          100%           26%    50%
                                                                                                                                                     PR      P                                  V

       1 - Worse                     32     11     15      6      1     20     11      -      5     27     21     11      3     19      9      2      8     22      -      -     32      7     25
                                     6%     8%     5%     8%     3%     8%     9%            4%     7%     7%     5%     5%     7%     6%     1%     4%    27%                 100%     3%     9%
                                                                                                                                                      P     PQ                                  V

       Don't know                    15      5      6      4      -      8      4      -      3     11      8      7      2      2      9      5      4      5      -      -      -      5      9
                                     3%     4%     2%     5%            3%     3%            3%     3%     3%     3%     4%     1%     6%     2%     2%     6%                          3%     3%
                                                                                                                                        N

       MEAN                         2.5    2.4    2.5    2.5    2.6    2.4    2.4    2.6    2.5    2.4    2.4    2.5    2.6    2.5    2.4    2.7    2.4    2.0    3.0    2.0    1.0    2.7    2.3
                                                                                                                                              QR      R            TU                    W

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                        Table Q2 Page 6
                                                                                                                                                                                        Oct. 3, 2005

Q2.  Realistically, how would you rate your company's chances for success a year from now?
BASE: All
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         501     377      90      23      13      28      43      15      17     186      99      10      32      31      76      66      37     160     121      41
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              501     375      95      24      13      25      44      17      19     183     102       9      34      27      76      75      50     175      75      50

       3 - Better                    256     193      45      15       5      14      20       9      12      90      49       7      15      17      45      43      11      79      60      19
                                     51%     51%     49%     64%     38%     52%     47%     59%     71%     49%     50%     67%     47%     54%     59%     65%     28%     49%     49%     47%
                                                                                                       J                                               Q    QRST               Q       Q

       2 - About the Same            199     146      37       8       6      12      18       5       4      73      39       3      15      14      27      19      20      64      55      14
                                     40%     39%     41%     36%     48%     43%     41%     31%     24%     39%     39%     33%     47%     46%     36%     29%     53%     40%     45%     33%
                                                                                                                                                                       P               P

       1 - Worse                      32      27       5       -       1       1       3       1       1      16       8       -       1       -       5       3       5       9       5       6
                                      6%      7%      6%              6%      5%      6%      9%      5%      8%      8%              3%              6%      4%     13%      5%      4%     16%
                                                                                                                                                                                              PS

       Don't know                     15      11       3       -       1       -       3       -       -       7       3       -       1       -       -       1       2       8       2       2
                                      3%      3%      4%              8%              6%                      4%      3%              3%                      1%      6%      5%      1%      4%

       MEAN                          2.5     2.5     2.5     2.6     2.3     2.5     2.4     2.5     2.7     2.4     2.4     2.7     2.5     2.5     2.5     2.6     2.2     2.5     2.5     2.3
                                                                                                                                                       Q      QT               Q       Q

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table Q3A Page 7
                                                                                                                                                                                       Oct. 3, 2005

Q3A.  In the past year, has your company's revenue increased, decreased, or remained the same?
BASE: All
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        501    132    265     74     30    263    127     48    129    368    295    206     47    283    143    216    191     82    256    199     32    207    275
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             501    140    263     71     27    268    125     46    129    367    296    205     47    281    143    215    191     85    253    196     36    207    274

       3 - Increased                237     49    131     36     20    111     69     31     63    171    152     84     23    138     66    180     53      3    153     74      3    127    104
                                    47%    37%    50%    49%    66%    42%    54%    65%    49%    46%    52%    41%    48%    49%    46%    83%    28%     3%    60%    37%    11%    61%    38%
                                                    B             B             F      F                    L                                 QR      R            TU      U             W

       2 - Remained the same        169     52     85     25      7     99     36     15     43    126     88     82     17     97     45     26    120     19     72     84     11     48    111
                                    34%    40%    32%    34%    23%    38%    28%    31%    34%    34%    30%    40%    37%    34%    32%    12%    63%    23%    28%    42%    34%    23%    40%
                                                                                                                   K                                 PR      P             S                    V

       1 - Decreased                 81     30     39     10      2     51     22      2     20     61     49     32      6     42     28      4     14     61     24     35     18     28     50
                                    16%    23%    15%    14%     7%    19%    17%     4%    15%    16%    17%    15%    13%    15%    20%     2%     7%    74%     9%    17%    55%    14%    18%
                                             E                           H      H                                                                     P     PQ             S     ST

       Refused                        1      -      -      1      -      -      -      -      -      1      -      1      -      -      1      1      -      -      -      1      -      -      1
                                     *%                   2%                                        *%            1%                   1%     1%                          1%                   *%

       Don't know                    13      1     10      1      1      3      1      -      3      9      6      7      1      6      3      4      4      -      7      4      -      3      8
                                     3%     1%     4%     1%     4%     1%     1%            2%     2%     2%     3%     2%     2%     2%     2%     2%            3%     2%            1%     3%
                                                    B

       MEAN                         2.3    2.1    2.4    2.4    2.6    2.2    2.4    2.6    2.3    2.3    2.4    2.3    2.4    2.3    2.3    2.8    2.2    1.3    2.5    2.2    1.6    2.5    2.2
                                                    B             B                    F                                                      QR      R            TU      U             W

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table Q3A Page 8
                                                                                                                                                                                       Oct. 3, 2005

Q3A.  In the past year, has your company's revenue increased, decreased, or remained the same?
BASE: All
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         501     377      90      23      13      28      43      15      17     186      99      10      32      31      76      66      37     160     121      41
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              501     375      95      24      13      25      44      17      19     183     102       9      34      27      76      75      50     175      75      50

       3 - Increased                 237     179      43      17       5      13      15      10      12      84      44       4      17      14      46      37      15      81      42      16
                                     47%     47%     47%     72%     36%     48%     35%     65%     71%     45%     44%     36%     55%     46%     60%     56%     41%     51%     35%     39%
                                                            EGJK                               G    EGJK                                             QST       S               S

       2 - Remained the same         169     122      35       3       6      10      18       5       3      68      28       4      12      11      18      24      13      43      54      17
                                     34%     32%     39%     14%     46%     36%     42%     31%     15%     36%     29%     38%     39%     37%     24%     36%     34%     27%     45%     41%
                                                                       D              DI                      DI                      DI                                              OR       O

       1 - Decreased                  81      66      12       2       1       3       9       1       3      31      25       3       2       3      12       4       8      34      17       7
                                     16%     18%     13%     10%      7%     10%     21%      5%     15%     17%     25%     26%      6%      8%     15%      6%     23%     21%     14%     17%
                                                                                      HM                      HM    EHMN                                               P       P               P

       Refused                         1       1       -       -       -       -       -       -       -       -       1       -       -       -       -       -       -       -       1       -
                                      *%      *%                                                                      1%                                                              1%        

       Don't know                     13       8       1       1       1       2       1       -       -       3       1       -       -       2       1       2       1       2       6       1
                                      3%      2%      1%      4%     11%      6%      2%                      2%      1%                      8%      1%      2%      2%      1%      5%      3%

       MEAN                          2.3     2.3     2.3     2.7     2.3     2.4     2.1     2.6     2.6     2.3     2.2     2.1     2.5     2.4     2.5     2.5     2.2     2.3     2.2     2.2
                                                             GJK                               G                                       G                    QRST

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table Q3B Page 9
                                                                                                                                                                                       Oct. 3, 2005

Q3B.  One year from now, do you expect your company's revenue to increase, remain the same, or decrease?
BASE: All
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        501    132    265     74     30    263    127     48    129    368    295    206     47    283    143    216    191     82    256    199     32    207    275
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             501    140    263     71     27    268    125     46    129    367    296    205     47    281    143    215    191     85    253    196     36    207    274

       3 - Increase                 293     70    155     46     22    144     76     36     79    213    179    114     31    169     77    160     92     37    223     61      6    166    119
                                    59%    53%    59%    62%    73%    55%    60%    76%    61%    58%    61%    56%    67%    60%    53%    74%    48%    45%    87%    30%    18%    80%    43%
                                                                  B                   FG                                                      QR                   TU                    W

       2 - Remain the same          155     47     83     19      7     92     33     10     43    110     87     68     11     89     46     48     77     23     27    123      3     28    118
                                    31%    36%    31%    25%    23%    35%    26%    20%    33%    30%    29%    33%    22%    31%    32%    22%    40%    28%    10%    62%    10%    14%    43%
                                                                         H                                                                            P                   SU                    V

       1 - Decrease                  32     10     18      3      -     18     12      -      5     27     22     10      4     15     11      3     12     18      1      6     23      6     24
                                     6%     8%     7%     5%            7%    10%            4%     7%     8%     5%     9%     5%     7%     1%     6%    21%     *%     3%    72%     3%     9%
                                                                                                                                                      P     PQ             S     ST             V

       Refused                        1      -      -      1      -      -      1      -      -      1      1      -      -      -      1      -      1      -      -      1      -      1      -
                                     *%                   1%                   1%                   *%     *%                          1%            1%                   1%            1%       

       Don't know                    20      5      9      5      1      8      5      2      2     17      6     14      1     10      9      6      9      4      6      8      -      5     13
                                     4%     4%     3%     6%     4%     3%     4%     4%     2%     5%     2%     7%     1%     4%     6%     3%     4%     5%     2%     4%            3%     5%
                                                                                                                   K

       MEAN                         2.5    2.5    2.5    2.6    2.8    2.5    2.5    2.8    2.6    2.5    2.5    2.5    2.6    2.6    2.5    2.7    2.4    2.3    2.9    2.3    1.5    2.8    2.4
                                                                  B                   FG                                                      QR      R            TU      U             W

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q3B Page 10
                                                                                                                                                                                      Oct. 3, 2005

Q3B.  One year from now, do you expect your company's revenue to increase, remain the same, or decrease?
BASE: All
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         501     377      90      23      13      28      43      15      17     186      99      10      32      31      76      66      37     160     121      41
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              501     375      95      24      13      25      44      17      19     183     102       9      34      27      76      75      50     175      75      50

       3 - Increase                  293     224      45      15       6      17      19      10      12     112      54       8      16      22      51      45      15      93      67      22
                                     59%     59%     50%     67%     44%     61%     44%     65%     71%     60%     54%     77%     51%     72%     67%     68%     40%     58%     56%     54%
                                                                                                       G                       G               G       Q       Q               Q

       2 - Remain the same           155     113      33       8       6       8      17       4       4      52      33       2      12       9      24      16      14      46      42      13
                                     31%     30%     36%     33%     45%     30%     39%     26%     24%     28%     33%     16%     37%     28%     31%     25%     37%     29%     35%     32%

       1 - Decrease                   32      26       6       -       -       2       3       1       1      18       5       -       1       -       2       3       4      13       6       4
                                      6%      7%      6%                      9%      8%      9%      5%     10%      5%              3%              2%      4%     12%      8%      5%     10%
                                                                                                                                                                               O

       Refused                         1       -       1       -       -       -       1       -       -       -       -       -       -       -       -       -       -       1       -       -
                                      *%              1%                              2%                                                                                      1%                

       Don't know                     20      14       6       -       1       -       3       -       -       4       8       1       3       -       -       2       4       8       5       2
                                      4%      4%      6%             11%              6%                      2%      8%      7%      9%                      3%     11%      5%      4%      4%

       MEAN                          2.5     2.5     2.5     2.7     2.5     2.5     2.4     2.6     2.7     2.5     2.5     2.8     2.5     2.7     2.6     2.7     2.3     2.5     2.5     2.5
                                                                                                                                               G       Q       Q

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q4A Page 11
                                                                                                                                                                                      Oct. 3, 2005

Q4A.  What is the one main factor that led to your company's revenue increase in the past year?
BASE: Those whose company's revenue increased in the past year (Q3a=3)
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        237     49    131     36     20    111     69     31     63    171    152     84     23    138     66    180     53      3    153     74      3    127    104
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             238     51    133     36     18    112     69     30     64    171    153     85     24    138     64    182     52      3    156     72      4    130    103

       Product / service (NET)       50      9     26     10      4     19     16     10      9     39     35     15      3     29     17     38     10      2     31     17      1     26     20
                                    21%    19%    20%    27%    21%    18%    23%    34%    15%    23%    23%    18%    12%    21%    26%    21%    19%    69%    20%    23%    22%    20%    20%

         Providing great             31      8     17      6      -     14     11      3      6     23     22      9      3     21      7     26      4      2     18     11      1     15     14
         customer service           13%    16%    13%    17%           12%    16%     9%    10%    14%    14%    11%    12%    16%    11%    14%     7%    69%    12%    15%    22%    12%    14%
                                                                                                                                                            PQ

         Increased/new products/     15      2      8      3      3      5      4      6      3     12     11      5      -      5     10     10      5      -      9      6      -      9      5
         services                    7%     3%     6%     8%    15%     4%     5%    19%     5%     7%     7%     6%            3%    15%     6%    10%            6%     8%            7%     5%
                                                                                                                                        N

         Cornering a niche            3      -      2      1      1      1      1      2      -      3      3      1      -      3      -      2      1      -      3      -      -      2      1
         market                      1%            1%     2%     6%     1%     1%     6%            2%     2%     1%            2%            1%     2%            2%                   2%     1%

       Increarsed demand (NET)       45     10     25      5      4     19     14      6     10     35     28     17      6     26     12     33     12      -     30     14      1     23     21
                                    19%    21%    19%    14%    21%    17%    21%    18%    15%    21%    19%    20%    25%    19%    18%    19%    22%           19%    19%    27%    18%    21%

         Increased business/new      35      9     18      3      4     17      8      6     10     26     23     12      4     21     10     27      8      -     25     10      -     19     15
         clients                    15%    19%    14%     9%    21%    15%    11%    18%    15%    15%    15%    14%    16%    15%    16%    15%    15%           16%    14%           15%    14%

         Strong markets demand       10      1      7      2      -      3      7      -      -     10      6      4      2      5      2      6      4      -      5      4      1      4      6
                                     4%     2%     6%     5%            2%     9%                   6%     4%     5%     8%     3%     3%     3%     7%            3%     5%    27%     3%     6%

       Output / Productivity         34      7     21      4      3     12     13      3     13     20     23     11      4     24      7     27      7      -     27      7      -     17     16
       (NET)                        14%    14%    16%    10%    13%    11%    19%    10%    21%    12%    15%    12%    16%    17%    10%    15%    13%           18%     9%           14%    16%

         Expansion/growth            18      2     14      2      -      6      8      2      7     12     12      7      4     12      3     14      4      -     15      4      -      9     10
         (general)                   8%     3%    11%     7%            5%    11%     7%    11%     7%     8%     8%    16%     9%     4%     8%     8%            9%     5%            7%     9%
                                                    B

         Hard work/quality of        15      5      7      1      3      6      5      1      7      9     11      4      -     11      4     12      3      -     13      3      -      9      7
         work                        6%    11%     5%     3%    13%     6%     8%     3%    10%     5%     8%     5%            8%     6%     7%     5%            8%     4%            7%     6%

       Advertising / marketing /     31     10     16      3      2     19      7      1     11     20     22      9      5     16      8     24      6      1     25      6      1     25      6
        awareness (NET)             13%    21%    12%     7%    10%    17%    10%     4%    18%    12%    14%    11%    24%    12%    13%    13%    12%    31%    16%     8%    23%    19%     6%
                                                                         H                                                                                                               W

         Good word of mouth          14      5      6      1      1     10      2      1      7      6      9      4      2      6      4     11      2      -     10      3      -     11      2
                                     6%    11%     5%     2%     6%     9%     2%     4%    11%     4%     6%     5%     8%     5%     7%     6%     4%            7%     4%            8%     2%
                                                                                                                                                                                         W

         Advertising in local        12      4      6      1      1      7      3      -      2     10      8      3      4      5      2      8      3      1      8      3      1      8      4
         media                       5%     9%     5%     2%     4%     6%     4%            3%     6%     5%     4%    16%     4%     4%     4%     5%    31%     5%     4%    23%     6%     4%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q4A Page 12
                                                                                                                                                                                      Oct. 3, 2005
                                                                                                                                                                                      (Continued)

Q4A.  What is the one main factor that led to your company's revenue increase in the past year?
BASE: Those whose company's revenue increased in the past year (Q3a=3)
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

         Better/increased             6      1      4      1      -      3      3      -      3      3      4      2      -      4      2      4      2      -      6      -      -      6      -
         marketing effort            3%     2%     3%     3%            2%     4%            4%     2%     3%     2%            3%     2%     2%     3%            4%                   5%       

       Management of Business        26      4     16      3      2     15      7      2      8     18     10     16      1     16      7     19      7      -     14      8      1      9     16
       (NET)                        11%     7%    12%     9%    12%    13%    10%     8%    12%    10%     6%    19%     4%    12%    11%    10%    13%            9%    11%    27%     7%    16%
                                                                                                                   K

         Ability to find great        9      -      6      -      2      3      4      2      1      8      4      4      1      6      1      7      2      -      5      3      -      5      4
         staff                       4%            5%           12%     2%     6%     5%     1%     5%     3%     5%     4%     4%     1%     4%     3%            3%     3%            4%     4%

         Price increases              7      1      5      1      -      5      -      -      3      4      3      4      -      4      2      4      3      -      2      3      1      1      6
                                     3%     2%     4%     2%            5%                   4%     3%     2%     5%            3%     3%     2%     7%            1%     5%    27%     1%     6%
                                                                                                                                                                                                V

         Increased personnel          6      2      4      -      -      4      1      -      3      2      -      6      -      1      4      4      2      -      4      2      -      1      4
                                     2%     3%     3%                   4%     2%            5%     1%            7%            1%     7%     2%     3%            3%     2%            1%     4%

         Location change              3      1      -      2      -      3      -      1      1      2      3      1      -      3      -      3      -      -      2      1      -      3      1
         (general)                   1%     2%            7%            2%            3%     1%     1%     2%     1%            2%            2%                   2%     1%            2%     1%

         Keeping costs down           1      -      1      -      -      -      1      -      -      1      -      1      -      1      -      1      -      -      1      -      -      -      1
                                     *%            1%                          1%                   *%            1%            1%            *%                   1%                          1%

       Economic Factors (NET)        17      5      8      3      1     10      6      2      4     14     14      4      2     11      3     15      3      -      9      8      -      8     10
                                     7%    11%     6%     9%     5%     9%     9%     6%     6%     8%     9%     4%     8%     8%     4%     8%     5%            6%    10%            6%     9%

         Economic upturn/growth      14      4      7      3      -      9      5      -      4     10     10      4      -     10      2     12      2      -      7      6      -      5      9
         (general)                   6%     9%     5%     7%            8%     7%            6%     6%     7%     4%            8%     3%     7%     3%            5%     8%            4%     9%

         Higher oil prices            3      -      1      1      1      -      1      2      -      3      3      -      2      -      1      2      1      -      1      2      -      2      1
                                     1%            1%     2%     5%            2%     6%            2%     2%            8%            1%     1%     2%            1%     2%            2%     1%

         Rising Canadian dollar       1      1      -      -      -      1      -      -      -      1      1      -      -      1      -      1      -      -      1      -      -      1      -
                                     *%     2%                          1%                          *%     1%                   1%            *%                   1%                   1%       

       Other (NET)                   27      3     13      7      4     14      5      5      7     20     15     12      2     14      9     22      5      -     14     11      -     16     11
                                    11%     7%    10%    19%    18%    12%     8%    17%    10%    11%    10%    14%    10%    10%    13%    12%    10%            9%    14%           13%    10%

         Weather                     11      -      8      3      -      7      3      1      3      7      5      6      1      6      5      8      3      -      4      5      -      7      4
                                     5%            6%     8%            6%     4%     2%     4%     4%     3%     7%     5%     4%     7%     4%     6%            3%     7%            6%     4%

         Other                       16      3      4      4      4      7      3      5      4     12     10      6      1      9      4     13      2      -     10      6      -      9      7
                                     7%     7%     3%    12%    18%     6%     4%    15%     6%     7%     7%     7%     5%     6%     6%     7%     4%            7%     8%            7%     6%

       Refused                        1      -      1      -      -      -      -      -      -      1      1      -      -      -      -      1      -      -      1      -      -      1      -
                                     *%            1%                                               1%     1%                                 1%                   1%                   1%       

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q4A Page 13
                                                                                                                                                                                      Oct. 3, 2005
                                                                                                                                                                                      (Continued)

Q4A.  What is the one main factor that led to your company's revenue increase in the past year?
BASE: Those whose company's revenue increased in the past year (Q3a=3)
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       Don't know                     6      -      4      2      -      3      1      1      2      4      5      1      1      2      4      2      3      -      2      4      -      3      4
                                     3%            3%     5%            2%     1%     3%     3%     3%     3%     2%     3%     1%     6%     1%     5%            2%     5%            2%     3%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q4A Page 14
                                                                                                                                                                                      Oct. 3, 2005

Q4A.  What is the one main factor that led to your company's revenue increase in the past year?
BASE: Those whose company's revenue increased in the past year (Q3a=3)
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         237     179      43      17       5      13      15      10      12      84      44       4      17      14      46      37      15      81      42      16
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              238     179      45      16       5      12      16      10      14      85      43       4      19      13      45      42      19      87      26      19

       Product / service (NET)        50      41       5       5       2       1       3       1       3      17      11       1       1       4      10       8       4      15      10       3
                                     21%     23%     11%     30%     47%     10%     18%      9%     21%     21%     25%     25%      7%     30%     22%     22%     28%     18%     23%     20%
                                                                                                                       M

         Providing great              31      26       3       3       2       -       2       1       2      11       9       -       -       2       7       6       2      12       2       2
         customer service            13%     15%      7%     15%     47%             13%      9%     15%     13%     20%                     12%     15%     17%     14%     15%      4%     15%
                                                                                                                                                                               S

         Increased/new products/      15      12       1       2       -       1       1       -       -       6       2       1       -       3       3       2       1       1       8       1
         services                     7%      7%      2%     10%             10%      5%                      8%      4%     25%             18%      7%      5%      5%      1%     19%      5%
                                                                                                                                                                                       R

         Cornering a niche             3       2       1       1       -       -       -       -       1       -       1       -       1       -       -       -       1       2       -       -
         market                       1%      1%      3%      5%                                      6%              2%              7%                              9%      3%                

       Increarsed demand (NET)        45      30      11       4       1       4       8       -       1      13       7       -       4       3       9       5       1      14      12       4
                                     19%     16%     26%     23%     19%     32%     50%              7%     15%     16%             21%     25%     20%     14%      5%     18%     27%     25%
                                                                                     IJK                                                                                       Q       Q

         Increased business/new       35      25       8       3       1       4       7       -       1      13       3       -       1       3       6       4       1      12      10       1
         clients                     15%     14%     18%     17%     19%     32%     44%              7%     15%      8%              5%     18%     14%     12%      5%     15%     23%      7%
                                                                                    IJKM

         Strong markets demand        10       5       4       1       -       -       1       -       -       -       4       -       3       1       3       1       -       2       2       3
                                      4%      3%      8%      6%                      5%                              9%             16%      6%      6%      2%              2%      4%     18%

       Output / Productivity          34      22       9       1       1       -       1       6       2      12       5       1       2       2       7       5       1      12       8       1
       (NET)                         14%     12%     22%      5%     18%              6%     65%     15%     15%     11%     24%     12%     16%     15%     15%      5%     15%     18%      5%
                                                                                         EGIJKMN
                                                                                               D

         Expansion/growth             18      13       3       1       1       -       1       2       -       8       3       -       -       2       5       2       1       4       6       -
         (general)                    8%      7%      8%      5%     18%              6%     25%              9%      7%                     16%     11%      5%      5%      6%     15%        

         Hard work/quality of         15       9       6       -       -       -       -       4       2       5       2       1       2       -       2       4       -       8       1       1
         work                         6%      5%     14%                                     40%     15%      6%      4%     24%     12%              4%     10%             10%      3%      5%
                                                                                              JK

       Advertising / marketing /      31      25       5       2       -       3       1       -       2      14       3       2       4       2       5       4       3      15       2       2
        awareness (NET)              13%     14%     11%      9%             19%      6%             14%     16%      8%     51%     22%     12%     12%     10%     19%     19%      4%     15%
                                                                                                                                                                               S

         Good word of mouth           14      10       3       -       -       -       -       -       1       8       1       -       3       1       5       2       1       5       -       1
                                      6%      5%      7%                                              7%      9%      2%             17%      7%     10%      5%      5%      7%              6%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q4A Page 15
                                                                                                                                                                                      Oct. 3, 2005
                                                                                                                                                                                      (Continued)

Q4A.  What is the one main factor that led to your company's revenue increase in the past year?
BASE: Those whose company's revenue increased in the past year (Q3a=3)
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

         Advertising in local         12      11       1       1       -       3       1       -       -       5       3       -       -       -       1       1       2       6       2       -
         media                        5%      6%      2%      4%             19%      6%                      6%      6%                              2%      2%     14%      8%      4%        

         Better/increased              6       4       1       1       -       -       -       -       1       1       -       2       1       1       -       1       -       4       -       2
         marketing effort             3%      2%      2%      5%                                      7%      1%             51%      5%      5%              2%              4%             10%
                                                                                                                               J

       Management of Business         26      21       3       5       1       2       1       1       1      10       3       -       1       2       7       6       2       4       5       2
       (NET)                         11%     12%      6%     27%     16%     13%      5%      9%      7%     12%      8%              5%     11%     15%     16%     11%      6%     11%     10%

         Ability to find great         9       7       1       2       -       -       1       -       -       4       1       -       -       1       1       3       2       4       -       -
         staff                        4%      4%      2%     12%                      5%                      5%      2%                      6%      2%      7%     11%      4%                

         Price increases               7       5       2       -       1       -       -       1       1       3       1       -       1       -       3       3       -       1       -       1
                                      3%      3%      4%             16%                      9%      7%      3%      2%              5%              6%      7%              1%              5%

         Increased personnel           6       6       -       3       -       -       -       -       -       3       -       -       -       -       1       -       -       -       5       -
                                      2%      3%             16%                                              4%                                      2%                             11%        

         Location change               3       3       -       -       -       2       -       -       -       -       2       -       -       -       3       1       -       -       -       -
         (general)                    1%      2%                             13%                                      4%                              6%      2%                                

         Keeping costs down            1       -       -       -       -       -       -       -       -       -       -       -       -       1       -       -       -       -       -       1
                                      *%                                                                                                      5%                                              5%

       Economic Factors (NET)         17      12       4       1       -       2       2       2       1       7       2       -       1       1       4       3       1       6       2       2
                                      7%      7%     10%      6%             13%     10%     17%      7%      8%      4%              5%      5%      8%      9%      5%      8%      4%     10%

         Economic upturn/growth       14      11       2       1       -       2       2       -       1       6       2       -       1       -       4       2       1       5       2       1
         (general)                    6%      6%      6%      6%             13%     10%              7%      7%      4%              5%              8%      4%      5%      7%      4%      5%

         Higher oil prices             3       1       2       -       -       -       -       2       -       1       -       -       -       -       -       2       -       1       -       -
                                      1%      1%      4%                                     17%              1%                                              5%              1%                

         Rising Canadian dollar        1       -       -       -       -       -       -       -       -       -       -       -       -       1       -       -       -       -       -       1
                                      *%                                                                                                      5%                                              5%

       Other (NET)                    27      23       4       -       -       2       1       -       4       9       8       -       3       -       3       3       4      11       5       2
                                     11%     13%     10%                     12%      6%             29%     11%     19%             20%              6%      7%     24%     13%     12%     15%

         Weather                      11      10       1       -       -       -       1       -       -       3       7       -       -       -       -       -       1       4       5       2
                                      5%      6%      2%                              6%                      3%     17%                                              4%      5%     12%     10%
                                                                                                                       J

         Other                        16      12       3       -       -       2       -       -       4       6       1       -       3       -       3       3       3       7       -       1
                                      7%      7%      8%                     12%                     29%      7%      2%             20%              6%      7%     20%      8%              6%
                                                                                                       K

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q4A Page 16
                                                                                                                                                                                      Oct. 3, 2005
                                                                                                                                                                                      (Continued)

Q4A.  What is the one main factor that led to your company's revenue increase in the past year?
BASE: Those whose company's revenue increased in the past year (Q3a=3)
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       Refused                         1       1       -       -       -       -       -       -       -       -       1       -       -       -       1       -       -       -       -       -
                                      *%      1%                                                                      2%                              2%                                        

       Don't know                      6       5       2       -       -       -       -       -       -       2       2       -       2       -       -       3       1       3       -       -
                                      3%      3%      4%                                                      2%      6%              9%                      7%      4%      4%                

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q4B Page 17
                                                                                                                                                                                      Oct. 3, 2005

Q4B.  What is the one main factor that led to your company's revenue decrease in the past year?
BASE: Those whose company's revenue decreased in the past year (Q3a=1)
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                         81     30     39     10      2     51     22      2     20     61     49     32      6     42     28      4     14     61     24     35     18     28     50
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL              84     32     40     10      2     53     22      2     20     63     52     32      7     43     29      4     15     63     22     35     20     28     53

       Decreased demand (NET)        22      8     11      3      -     17      5      -      4     18     14      8      1     10     10      1      3     18      6      8      6      8     13
                                    27%    27%    28%    25%           33%    23%           20%    29%    27%    25%    22%    24%    36%    20%    24%    29%    25%    22%    34%    26%    27%

         Less customers/tourist/     14      5      7      2      -     10      4      -      2     12      9      5      -      7      7      1      3     10      3      6      4      5      8
         population decrease in     17%    17%    18%    19%           20%    16%            8%    20%    18%    16%           16%    24%    20%    19%    17%    14%    18%    20%    19%    16%
         the area               

         Industry is declining/       6      2      3      1      -      5      2      -      2      5      4      2      1      3      2      -      1      6      2      1      2      2      4
         poor performance            8%     8%     8%     6%            9%     7%            8%     8%     8%     7%    22%     8%     6%            5%     9%    10%     2%     9%     8%     8%
         (general)              

         Reduction of sales           2      1      1      -      -      2      -      -      1      1      1      1      -      -      2      -      -      2      -      1      1      -      2
                                     2%     3%     2%                   3%                   4%     1%     2%     2%                   5%                   3%            2%     4%            3%

       Economic Factors (NET)        22      8      9      4      1     10      9      1      5     17     13      9      -     14      6      1      5     16      7      9      5      7     13
                                    26%    26%    23%    36%    55%    19%    41%    58%    23%    28%    25%    28%           34%    22%    21%    34%    26%    30%    27%    29%    26%    26%

         Increased competition       11      6      3      1      1      6      2      1      3      8      5      6      -      9      2      -      -     11      3      5      3      5      6
                                    13%    20%     7%    10%    55%    12%     9%    58%    14%    14%    10%    19%           22%     6%                  18%    11%    14%    20%    16%    13%

         Poor performance of          6      1      4      1      -      4      3      -      2      5      4      3      -      3      3      -      3      3      3      2      2      3      4
         the economy                 8%     3%    11%    10%            7%    13%            9%     7%     7%     9%            6%    10%           21%     6%    11%     6%    10%    10%     7%

         Rising Canadian dollar       2      -      1      2      -      -      2      -      -      2      2      -      -      2      -      -      1      2      1      2      -      -      2
                                     3%            2%    16%                  11%                   4%     5%                   6%                   6%     3%     4%     5%                   5%

         Loss of staff                2      1      1      -      -      -      2      -      -      2      2      -      -      -      2      1      1      -      1      1      -      -      1
                                     2%     3%     2%                          8%                   3%     4%                          6%    21%     7%            4%     3%                   2%

       Increased cost (NET)          10      3      6      -      1      8      1      1      4      6      7      3      1      3      6      -      1      7      3      5      2      2      7
                                    12%    11%    15%           45%    17%     4%    42%    20%    10%    15%     8%    15%     8%    21%            7%    12%    15%    15%     9%     6%    15%

         Increased cost               8      2      5      -      1      6      1      1      4      4      7      1      1      3      3      -      1      7      2      4      2      2      5
                                     9%     6%    13%           45%    12%     4%    42%    20%     6%    13%     3%    15%     8%    12%            7%    11%     8%    12%     9%     6%    10%

         Increased gas or fuel        3      2      1      -      -      3      -      -      -      3      1      2      -      -      3      -      -      1      2      1      -      -      3
         prices                      3%     6%     2%                   5%                          4%     2%     5%                   9%                   1%     7%     2%                   5%

       Changes in government /        5      1      2      1      -      2      1      -      1      4      3      1      -      4      -      -      -      5      -      3      1      1      4
       policy (NET)                  6%     3%     6%    14%            3%     7%            4%     6%     6%     5%            9%                          7%            9%     9%     3%     7%

         Government policy            5      1      2      1      -      2      1      -      1      4      3      1      -      4      -      -      -      5      -      3      1      1      4
         changed                     6%     3%     6%    14%            3%     7%            4%     6%     6%     5%            9%                          7%            9%     9%     3%     7%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q4B Page 18
                                                                                                                                                                                      Oct. 3, 2005
                                                                                                                                                                                      (Continued)

Q4B.  What is the one main factor that led to your company's revenue decrease in the past year?
BASE: Those whose company's revenue decreased in the past year (Q3a=1)
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       Management of Business         4      3      1      1      -      2      2      -      3      2      3      1      1      3      1      -      2      3      2      2      1      3      2
       (NET)                         5%     9%     2%     6%            4%     7%           13%     3%     7%     2%    11%     6%     3%           11%     4%     7%     4%     5%     9%     3%

         We are in the process        4      3      1      1      -      2      2      -      3      2      3      1      1      3      1      -      2      3      2      2      1      3      2
         of/have changed how we      5%     9%     2%     6%            4%     7%           13%     3%     7%     2%    11%     6%     3%           11%     4%     7%     4%     5%     9%     3%
         do business            

       Financing / access to          2      1      2      -      -      2      -      -      -      2      2      -      2      -      -      -      2      1      -      2      1      2      -
       capital (NET)                 3%     3%     4%                   5%                          4%     5%           39%                         12%     1%            5%     4%     9%       

         Couldn't get credit I        2      1      2      -      -      2      -      -      -      2      2      -      2      -      -      -      2      1      -      2      1      2      -
         needed                      3%     3%     4%                   5%                          4%     5%           39%                         12%     1%            5%     4%     9%       

       Other (NET)                   11      5      4      2      -      7      2      -      2      8      4      7      1      5      4      3      2      6      4      4      2      4      7
                                    13%    16%    11%    18%           14%     9%           11%    13%     8%    21%    14%    11%    15%    59%    12%    10%    17%    10%    10%    15%    13%

         Other                       11      5      4      2      -      7      2      -      2      8      4      7      1      5      4      3      2      6      4      4      2      4      7
                                    13%    16%    11%    18%           14%     9%           11%    13%     8%    21%    14%    11%    15%    59%    12%    10%    17%    10%    10%    15%    13%

       Don't know                     6      2      4      -      -      3      2      -      2      4      3      3      -      3      1      -      -      6      2      3      -      2      4
                                     8%     6%    11%                   5%     8%            8%     7%     5%    11%            8%     3%                  10%     7%     8%            6%     9%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q4B Page 19
                                                                                                                                                                                      Oct. 3, 2005

Q4B.  What is the one main factor that led to your company's revenue decrease in the past year?
BASE: Those whose company's revenue decreased in the past year (Q3a=1)
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                          81      66      12       2       1       3       9       1       3      31      25       3       2       3      12       4       8      34      17       7
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL               84      69      12       3       1       2       9       1       3      30      28       2       2       2      11       4      12      38      10       9

       Decreased demand (NET)         22      21       1       -       -       -       1       -       1       8      12       -       -       -       3       -       3      10       2       4
                                     27%     32%      7%                              9%             34%     25%     50%                             30%             33%     29%     10%     56%
                                               C                                                                       G                                                                       S

         Less customers/tourist/      14      14       -       -       -       -       -       -       1       5       8       -       -       -       2       -       1       7       2       2
         population decrease in      17%     21%                                                     34%     18%     31%                             16%             17%     21%     10%     23%
         the area               

         Industry is declining/        6       6       -       -       -       -       -       -       -       2       4       -       -       -       2       -       1       3       -       1
         poor performance             8%     10%                                                              8%     16%                             14%             16%      8%             11%
         (general)              

         Reduction of sales            2       1       1       -       -       -       1       -       -       -       1       -       -       -       -       -       -       -       -       2
                                      2%      1%      7%                              9%                              3%                                                                     22%

       Economic Factors (NET)         22      18       4       -       -       2       3       -       1       5       7       3       1       -       6       3       -       8       5       -
                                     26%     27%     31%                     62%     29%             36%     18%     30%    100%     55%             54%     74%             22%     30%        
                                                                                                                            GIJK                               R

         Increased competition        11      10       1       -       -       2       1       -       1       2       6       -       -       -       2       1       -       5       3       -
                                     13%     15%      7%                     62%      9%             36%      6%     23%                             16%     25%             14%     20%        

         Poor performance of           6       5       1       -       -       -       -       -       -       3       2       1       1       -       3       -       -       2       2       -
         the economy                  8%      8%      9%                                                      8%      7%     37%     55%             24%                      6%     10%        

         Rising Canadian dollar        2       2       1       -       -       -       1       -       -       -       -       2       -       -       2       -       -       1       -       -
                                      3%      2%      7%                              9%                                     63%                     14%                      3%                

         Loss of staff                 2       1       1       -       -       -       1       -       -       1       -       -       -       -       -       2       -       -       -       -
                                      2%      1%      8%                             10%                      3%                                             49%                                

       Increased cost (NET)           10       6       3       1       1       -       3       1       -       4       -       -       -       1       1       1       1       3       3       -
                                     12%      9%     28%     38%    100%             28%    100%             14%                             34%      8%     26%     17%     10%     20%        
                                                                     DGJ                     DGJ

         Increased cost                8       5       2       -       1       -       1       1       -       4       -       -       -       1       1       1       1       3       2       -
                                      9%      8%     13%            100%              9%    100%             14%                             34%      8%     26%     17%      8%     10%        
                                                                      GJ                      GJ

         Increased gas or fuel         3       1       2       1       -       -       2       -       -       -       -       -       -       -       -       -       -       1       2       -
         prices                       3%      1%     14%     38%                     18%                                                                                      3%     10%        

       Changes in government /         5       3       1       -       -       -       1       -       -       2       1       -       -       -       -       -       1       1       1       1
       policy (NET)                   6%      5%     12%                             16%                      7%      3%                                             17%      3%      9%     11%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q4B Page 20
                                                                                                                                                                                      Oct. 3, 2005
                                                                                                                                                                                      (Continued)

Q4B.  What is the one main factor that led to your company's revenue decrease in the past year?
BASE: Those whose company's revenue decreased in the past year (Q3a=1)
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

         Government policy             5       3       1       -       -       -       1       -       -       2       1       -       -       -       -       -       1       1       1       1
         changed                      6%      5%     12%                             16%                      7%      3%                                             17%      3%      9%     11%

       Management of Business          4       2       2       -       -       -       1       -       -       2       1       -       1       -       1       -       1       3       -       -
       (NET)                          5%      4%     15%                              9%                      6%      3%             45%              8%              8%      8%                

         We are in the process         4       2       2       -       -       -       1       -       -       2       1       -       1       -       1       -       1       3       -       -
         of/have changed how we       5%      4%     15%                              9%                      6%      3%             45%              8%              8%      8%                
         do business            

       Financing / access to           2       1       -       -       -       -       -       -       -       -       1       -       -       2       -       -       -       -       2       1
       capital (NET)                  3%      1%                                                                      3%                     66%                                     10%     11%

         Couldn't get credit I         2       1       -       -       -       -       -       -       -       -       1       -       -       2       -       -       -       -       2       1
         needed                       3%      1%                                                                      3%                     66%                                     10%     11%

       Other (NET)                    11       9       1       1       -       -       1       -       1       6       1       -       -       -       -       -       2       5       2       2
                                     13%     14%      7%     62%                      9%             31%     20%      3%                                             25%     16%     10%     22%
                                                               K

         Other                        11       9       1       1       -       -       1       -       1       6       1       -       -       -       -       -       2       5       2       2
                                     13%     14%      7%     62%                      9%             31%     20%      3%                                             25%     16%     10%     22%
                                                               K

       Don't know                      6       6       -       -       -       1       -       -       -       3       2       -       -       -       -       -       -       4       2       -
                                      8%      9%                             38%                             11%      7%                                                     13%     10%        

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q5A Page 21
                                                                                                                                                                                      Oct. 3, 2005

Q5A. In the past year, has your company's profits increased, decreased, or remained the same?
BASE: All
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        501    132    265     74     30    263    127     48    129    368    295    206     47    283    143    216    191     82    256    199     32    207    275
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             501    140    263     71     27    268    125     46    129    367    296    205     47    281    143    215    191     85    253    196     36    207    274

       3 - Increased                199     39    110     28     21     92     55     33     55    141    125     73     20    115     55    149     48      1    132     61      2    108     87
                                    40%    30%    42%    38%    68%    35%    43%    69%    42%    38%    43%    36%    42%    41%    38%    69%    25%     1%    52%    31%     6%    52%    32%
                                                    B           BCD                   FG                                                      QR      R            TU      U             W

       2 - Remained the same        199     63    105     26      6    118     43      9     54    145    112     87     20    112     55     53    119     24     89     96      9     65    122
                                    40%    48%    40%    35%    19%    45%    34%    19%    42%    39%    38%    42%    43%    40%    39%    24%    62%    29%    35%    48%    27%    32%    44%
                                             E      E                   GH      H                                                                    PR                   SU                    V

       1 - Decreased                 78     25     37     13      3     45     24      5     17     61     51     27      6     46     24      4     17     55     21     32     21     27     50
                                    16%    19%    14%    18%    10%    17%    19%    11%    13%    17%    17%    13%    12%    16%    17%     2%     9%    67%     8%    16%    64%    13%    18%
                                                                                                                                                      P     PQ             S     ST

       Refused                        4      -      2      2      -      2      -      1      2      2      2      2      -      -      4      1      2      -      2      1      -      -      2
                                     1%            1%     3%            1%            2%     1%     1%     1%     1%                   3%     1%     1%            1%     1%                   1%

       Don't know                    22      5     11      5      1      7      5      -      3     19      5     16      2     10      6      9      5      2     11      8      1      6     14
                                     4%     4%     4%     6%     4%     3%     4%            2%     5%     2%     8%     4%     4%     4%     4%     2%     2%     4%     4%     3%     3%     5%
                                                                                                                   K

       MEAN                         2.3    2.1    2.3    2.2    2.6    2.2    2.3    2.6    2.3    2.2    2.3    2.2    2.3    2.3    2.2    2.7    2.2    1.3    2.5    2.2    1.4    2.4    2.1
                                                    B           BCD                   FG                                                      QR      R            TU      U             W

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q5A Page 22
                                                                                                                                                                                      Oct. 3, 2005

Q5A. In the past year, has your company's profits increased, decreased, or remained the same?
BASE: All
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         501     377      90      23      13      28      43      15      17     186      99      10      32      31      76      66      37     160     121      41
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              501     375      95      24      13      25      44      17      19     183     102       9      34      27      76      75      50     175      75      50

       3 - Increased                 199     150      38      16       2       9       9       9      11      72      37       3      20       9      35      37      12      66      37      12
                                     40%     40%     42%     71%     13%     33%     21%     59%     62%     39%     37%     34%     62%     29%     45%     56%     33%     41%     30%     29%
                                                          EFGJKN                              EG     EGN      EG      EG          EFGJKN                    QRST

       2 - Remained the same         199     147      33       4       8      13      22       5       3      75      40       3       7      18      24      24      15      59      58      20
                                     40%     39%     37%     18%     62%     46%     50%     32%     19%     40%     40%     34%     21%     60%     31%     36%     40%     37%     48%     49%
                                                                     DIM       D     DIM                     DIM     DIM                     DIM                                       O       O

       1 - Decreased                  78      62      14       2       2       3      10       1       3      29      18       3       2       2      14       4       8      27      16       8
                                     16%     16%     15%     10%     14%     12%     23%      9%     20%     16%     18%     33%      8%      6%     18%      7%     23%     17%     13%     19%
                                                                                       N                               N                               P               P       P               P

       Refused                         4       3       1       -       -       -       -       -       -       2       1       -       1       -       -       1       -       -       3       -
                                      1%      1%      1%                                                      1%      1%              3%                      1%                      3%        

       Don't know                     22      15       5       -       1       3       3       -       -       8       3       -       2       2       4       -       1       8       6       1
                                      4%      4%      5%             11%      9%      6%                      4%      3%              7%      5%      5%              4%      5%      5%      3%

       MEAN                          2.3     2.2     2.3     2.6     2.0     2.2     2.0     2.5     2.4     2.2     2.2     2.0     2.6     2.3     2.3     2.5     2.1     2.3     2.2     2.1
                                                            EGJK                              EG       G       G                  EGJKLN                    QRST

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q5B Page 23
                                                                                                                                                                                      Oct. 3, 2005

Q5B.  One year from now, do you expect your company's profits to increase, remain the same, or decrease?
BASE: All
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        501    132    265     74     30    263    127     48    129    368    295    206     47    283    143    216    191     82    256    199     32    207    275
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             501    140    263     71     27    268    125     46    129    367    296    205     47    281    143    215    191     85    253    196     36    207    274

       3 - Increase                 262     60    145     38     19    127     72     28     70    190    158    104     26    153     69    151     75     32    202     56      1    155    100
                                    52%    46%    55%    51%    61%    48%    57%    60%    54%    52%    54%    50%    56%    54%    48%    70%    40%    39%    79%    28%     2%    75%    36%
                                                                                                                                              QR                   TU      U             W

       2 - Remain the same          169     54     83     21     11    102     32     19     43    124     97     72     13     96     52     51     89     25     43    117      6     32    129
                                    34%    41%    31%    29%    36%    39%    25%    39%    33%    34%    33%    35%    28%    34%    37%    23%    47%    30%    17%    59%    18%    15%    47%
                                                                         G                                                                           PR                   SU                    V

       1 - Decrease                  45     13     24      7      1     27     15      -     12     33     32     14      6     23     12      5     18     21      9     12     25     13     30
                                     9%    10%     9%    10%     3%    10%    12%            9%     9%    11%     7%    13%     8%     9%     2%     9%    25%     3%     6%    77%     6%    11%
                                                                                                                                                      P     PQ                   ST

       Refused                        4      1      2      1      -      1      3      -      1      3      4      -      -      2      2      -      4      -      -      3      -      1      1
                                     1%     1%     1%     1%            *%     2%            1%     1%     1%                   1%     1%            2%                   1%            1%     *%

       Don't know                    21      3     11      6      -      6      6      1      3     17      4     16      2      9      7      9      5      4      3     11      1      6     15
                                     4%     2%     4%     9%            2%     5%     1%     3%     5%     1%     8%     3%     3%     5%     4%     3%     5%     1%     5%     3%     3%     5%
                                                                                                                   K                                                       S

       MEAN                         2.5    2.4    2.5    2.5    2.6    2.4    2.5    2.6    2.5    2.5    2.4    2.5    2.4    2.5    2.4    2.7    2.3    2.1    2.8    2.2    1.2    2.7    2.3
                                                                                       F                                                      QR                   TU      U             W

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table Q5B Page 24
                                                                                                                                                                                      Oct. 3, 2005

Q5B.  One year from now, do you expect your company's profits to increase, remain the same, or decrease?
BASE: All
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         501     377      90      23      13      28      43      15      17     186      99      10      32      31      76      66      37     160     121      41
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              501     375      95      24      13      25      44      17      19     183     102       9      34      27      76      75      50     175      75      50

       3 - Increase                  262     200      42      15       3      16      19      10      13      94      52       7      13      19      40      42      16      88      54      22
                                     52%     53%     46%     64%     23%     58%     43%     65%     75%     50%     53%     74%     42%     61%     53%     64%     42%     55%     45%     55%
                                                               E               E               E    EGJM       E       E       E               E              QS

       2 - Remain the same           169     124      36       8       7       7      17       5       2      64      33       3      13       9      28      16      14      50      49      13
                                     34%     33%     39%     33%     52%     27%     40%     31%     11%     34%     34%     26%     42%     31%     36%     24%     37%     31%     40%     32%
                                                                       I               I                       I       I               I                                               P

       1 - Decrease                   45      36       9       1       1       4       4       1       3      22       6       -       4       -       7       6       6      13       8       5
                                      9%      9%      9%      3%      6%     15%      8%      5%     15%     12%      6%             13%              9%      9%     15%      8%      7%     12%

       Refused                         4       2       2       -       -       -       2       -       -       2       -       -       -       -       -       -       -       2       2       -
                                      1%      *%      2%                              4%                      1%                                                              1%      1%        

       Don't know                     21      15       3       -       2       -       2       -       -       5       8       -       1       3       2       2       2       7       8       1
                                      4%      4%      3%             19%              4%                      3%      8%              3%      8%      2%      3%      5%      4%      7%      2%

       MEAN                          2.5     2.5     2.4     2.6     2.2     2.4     2.4     2.6     2.6     2.4     2.5     2.7     2.3     2.7     2.4     2.6     2.3     2.5     2.4     2.4
                                                                                                                               E              EM               Q

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table Q6 Page 25
                                                                                                                                                                                       Oct. 3, 2005

Q6.  One year from now, do you expect the number of permanent employees in your company to increase, remain the same, or decrease?
BASE: All
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        501    132    265     74     30    263    127     48    129    368    295    206     47    283    143    216    191     82    256    199     32    207    275
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             501    140    263     71     27    268    125     46    129    367    296    205     47    281    143    215    191     85    253    196     36    207    274

       3 - Increase                 130     27     70     17     16     59     33     17     32     97     84     46     19     70     32     85     28     14     97     28      2    102     28
                                    26%    20%    27%    23%    53%    23%    26%    35%    25%    26%    28%    23%    41%    25%    22%    39%    14%    17%    38%    14%     7%    49%    10%
                                                                BCD                                                      NO                   QR                   TU                    W

       2 - Remain the same          336     95    174     53     14    182     85     30     89    245    192    145     27    195    100    127    148     54    153    161     16     98    221
                                    67%    72%    66%    72%    47%    69%    67%    63%    69%    66%    65%    70%    57%    69%    70%    59%    78%    65%    60%    81%    50%    47%    80%
                                             E             E                                                                                         PR                   SU                    V

       1 - Decrease                  25      6     15      4      -     16      7      1      6     19     19      6      -     13      9      2     11     13      3      6     13      4     20
                                     5%     5%     6%     6%            6%     5%     2%     4%     5%     6%     3%            5%     6%     1%     6%    15%     1%     3%    40%     2%     7%
                                                                                                                                                      P     PQ                   ST             V

       Don't know                     9      4      5      -      -      6      2      -      2      7      1      8      1      5      2      3      4      2      3      3      1      3      6
                                     2%     3%     2%                   2%     1%            2%     2%     *%     4%     2%     2%     2%     1%     2%     2%     1%     2%     3%     1%     2%
                                                                                                                   K

       MEAN                         2.2    2.2    2.2    2.2    2.5    2.2    2.2    2.3    2.2    2.2    2.2    2.2    2.4    2.2    2.2    2.4    2.1    2.0    2.4    2.1    1.7    2.5    2.0
                                                                BCD                    F                                 NO                   QR                   TU      U             W

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table Q6 Page 26
                                                                                                                                                                                       Oct. 3, 2005

Q6.  One year from now, do you expect the number of permanent employees in your company to increase, remain the same, or decrease?
BASE: All
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         501     377      90      23      13      28      43      15      17     186      99      10      32      31      76      66      37     160     121      41
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              501     375      95      24      13      25      44      17      19     183     102       9      34      27      76      75      50     175      75      50

       3 - Increase                  130      92      26       8       7       7      12       5       5      46      16       5       9      11      19      20      11      50      19      10
                                     26%     24%     29%     33%     54%     24%     28%     31%     26%     25%     16%     46%     29%     35%     25%     31%     29%     31%     16%     26%
                                                                      JK                                                                                       S               S

       2 - Remain the same           336     256      59      14       6      20      29      10      10     127      74       5      21      19      54      43      21     101      93      24
                                     67%     68%     66%     60%     46%     72%     67%     64%     59%     68%     75%     54%     65%     62%     71%     65%     57%     63%     77%     58%
                                                                                                                                                                                     QRT

       1 - Decrease                   25      21       4       -       -       1       2       1       3      10       7       -       1       -       2       1       5       7       5       5
                                      5%      6%      5%                      4%      6%      5%     15%      6%      7%              3%              2%      1%     13%      5%      4%     13%
                                                                                                                                                                      OP                      OP

       Don't know                      9       8       1       2       -       -       -       -       -       3       3       -       1       1       1       2       -       2       3       2
                                      2%      2%      1%      7%                                              2%      3%              3%      3%      1%      3%              1%      3%      4%

       MEAN                          2.2     2.2     2.2     2.4     2.5     2.2     2.2     2.3     2.1     2.2     2.1     2.5     2.3     2.4     2.2     2.3     2.2     2.3     2.1     2.1
                                                               K      JK                                                       K               K               S               S

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table Q7 Page 27
                                                                                                                                                                                       Oct. 3, 2005

Q7.  In the next two years, do you plan to expand or grow your business?
BASE: All
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        501    132    265     74     30    263    127     48    129    368    295    206     47    283    143    216    191     82    256    199     32    207    275
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             501    140    263     71     27    268    125     46    129    367    296    205     47    281    143    215    191     85    253    196     36    207    274

       Yes                          207     47    106     33     20     98     59     27     56    150    137     69     30    120     46    117     61     27    142     53      7    207      -
                                    41%    36%    40%    45%    66%    37%    47%    57%    44%    41%    47%    34%    63%    42%    32%    54%    32%    32%    56%    27%    21%   100%       
                                                                 BC                    F                    L            NO      O            QR                   TU

       No                           275     77    149     41      8    154     62     21     67    205    148    127     17    149     93     94    119     53    104    137     25      -    275
                                    55%    59%    56%    55%    26%    59%    49%    43%    52%    56%    50%    62%    37%    53%    65%    44%    62%    65%    41%    69%    77%          100%
                                             E      E      E                                                       K                   MN             P      P             S      S

       Don't know                    19      7     10      -      3     11      6      -      6     13     10      9      -     14      4      5     11      2      9      9      1      -      -
                                     4%     5%     4%            8%     4%     4%            5%     4%     3%     5%            5%     3%     2%     6%     3%     4%     5%     3%              

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table Q7 Page 28
                                                                                                                                                                                       Oct. 3, 2005

Q7.  In the next two years, do you plan to expand or grow your business?
BASE: All
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         501     377      90      23      13      28      43      15      17     186      99      10      32      31      76      66      37     160     121      41
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              501     375      95      24      13      25      44      17      19     183     102       9      34      27      76      75      50     175      75      50

       Yes                           207     154      41      14       7       9      18       4       7      76      38       4      19      10      34      32      11      73      40      16
                                     41%     41%     45%     59%     55%     31%     41%     28%     41%     41%     38%     37%     59%     32%     44%     48%     29%     46%     34%     40%
                                                             FHN                                                                    FHKN                       Q               Q

       No                            275     208      47       9       6      19      24      11       8     102      59       5      12      19      41      31      25      81      75      22
                                     55%     55%     52%     37%     45%     69%     55%     72%     48%     55%     59%     49%     39%     63%     53%     47%     67%     51%     62%     55%
                                                                              DM              DM                       M                                              PR               P

       Don't know                     19      15       3       1       -       -       2       -       2       8       3       1       1       2       2       4       1       6       5       2
                                      4%      4%      3%      4%                      4%             11%      4%      3%     14%      3%      6%      2%      5%      4%      4%      4%      5%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table I1 Page 29
                                                                                                                                                                                       Oct. 3, 2005

I1.  Does your organization currently use the Internet?
BASE: All
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        501    132    265     74     30    263    127     48    129    368    295    206     47    283    143    216    191     82    256    199     32    207    275
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             501    140    263     71     27    268    125     46    129    367    296    205     47    281    143    215    191     85    253    196     36    207    274

       Yes                          310     71    168     48     24    142     90     40     77    231    202    109     28    184     85    141    115     46    170    112     20    147    157
                                    62%    54%    63%    64%    80%    54%    71%    83%    60%    63%    68%    53%    59%    65%    59%    65%    60%    56%    66%    57%    63%    71%    57%
                                                                 BC             F      F                    L                                                       T                    W

       No                           188     61     95     26      6    121     37      8     51    136     92     96     19     98     58     74     75     35     85     86     11     59    116
                                    38%    46%    36%    36%    20%    46%    29%    17%    40%    37%    31%    47%    41%    35%    41%    34%    40%    42%    33%    43%    35%    29%    42%
                                            CE                          GH                                         K                                                       S                    V

       Don't know/Refuse              2      -      2      -      -      -      -      -      1      1      2      1      -      1      -      1      -      1      1      1      1      1      1
                                     *%            1%                                        1%     *%     1%     *%            *%            *%            2%     *%     *%     2%     *%     1%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table I1 Page 30
                                                                                                                                                                                       Oct. 3, 2005

I1.  Does your organization currently use the Internet?
BASE: All
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         501     377      90      23      13      28      43      15      17     186      99      10      32      31      76      66      37     160     121      41
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              501     375      95      24      13      25      44      17      19     183     102       9      34      27      76      75      50     175      75      50

       Yes                           310     243      49      18      12      15      21       9      16     113      61       8      19      18      58      43      18      96      70      25
                                     62%     64%     54%     78%     93%     53%     48%     59%     91%     61%     61%     84%     59%     59%     76%     65%     48%     60%     58%     62%
                                                               G FGHJKMN                         FGHJKMN                       G                     QRS

       No                            188     132      42       5       1      13      22       6       2      71      39       2      13      13      19      23      19      63      50      15
                                     38%     35%     46%     22%      7%     47%     52%     41%      9%     38%     39%     16%     41%     41%     24%     35%     50%     39%     42%     36%
                                                                              EI    DEIL      EI              EI      EI              EI      EI                       O       O       O

       Don't know/Refuse               2       1       -       -       -       -       -       -       -       1       -       -       -       -       -       -       1       1       -       1
                                      *%      *%                                                              1%                                                      2%      1%              2%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table I2A Page 31
                                                                                                                                                                                      Oct. 3, 2005

I2A.  How has the issue affected how productive you or your employees are: Receiving spam email?
BASE: Those who use the Internet
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        310     71    168     48     24    142     90     40     77    231    202    109     28    184     85    141    115     46    170    112     20    147    157
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             310     77    166     45     22    145     89     38     79    228    202    108     27    183     85    144    112     47    170    110     22    150    153

       4 - No negative impact       121     26     61     22     11     49     38     17     23     97     75     45     19     60     34     50     55     12     60     46     10     58     62
       at all                       39%    37%    36%    46%    47%    35%    42%    42%    30%    42%    37%    42%    68%    33%    40%    36%    48%    26%    35%    41%    52%    39%    39%
                                                                                                                         NO                           R

       3 - Small negative            41      7     22      9      4     16     10      7     13     27     30     11      3     20     15     23      9      7     25     12      3     19     21
       impact                       13%     9%    13%    19%    15%    11%    11%    18%    17%    12%    15%    10%     9%    11%    18%    16%     8%    15%    14%    11%    13%    13%    13%

       2 - Somewhat negative         66     20     32     11      2     37     18      4     20     46     44     22      2     48     15     34     22     10     34     25      6     33     30
       impact                       21%    29%    19%    23%     9%    26%    20%     9%    27%    20%    22%    20%     7%    26%    17%    24%    19%    21%    20%    22%    31%    22%    19%
                                             E                           H                                                       M

       1 - Very negative impact      71     15     44      5      7     35     19     10     20     51     46     25      4     48     18     30     25     14     45     24      1     33     37
                                    23%    22%    26%    10%    30%    25%    21%    24%    25%    22%    23%    23%    13%    26%    21%    21%    22%    31%    27%    22%     5%    23%    24%
                                                    D                                                                                                               U      U

       Don't Know                    12      2      9      1      -      3      5      3      1     11      6      5      1      8      3      5      4      3      6      5      -      4      8
                                     4%     3%     5%     2%            2%     6%     7%     1%     5%     3%     5%     3%     4%     3%     3%     4%     6%     4%     5%            2%     5%

       TOP 2 BOX                    162     33     83     31     15     65     48     24     36    124    105     57     22     81     49     73     65     19     85     57     13     77     82
                                    52%    47%    49%    65%    61%    46%    53%    60%    47%    54%    52%    52%    77%    44%    58%    52%    56%    41%    50%    51%    65%    53%    52%
                                                                                                                          N             N

       BOTTOM 2 BOX                 137     36     76     16      9     73     37     13     40     96     90     47      5     95     33     64     47     24     79     50      7     66     67
                                    44%    51%    45%    33%    39%    51%    41%    33%    52%    42%    45%    43%    20%    52%    39%    45%    40%    53%    47%    44%    35%    45%    43%
                                                                         H                                                      MO      M

       MEAN                         2.7    2.6    2.6    3.0    2.8    2.6    2.8    2.8    2.5    2.8    2.7    2.7    3.4    2.5    2.8    2.7    2.9    2.4    2.6    2.7    3.1    2.7    2.7
                                                                                                                         NO                           R

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table I2A Page 32
                                                                                                                                                                                      Oct. 3, 2005

I2A.  How has the issue affected how productive you or your employees are: Receiving spam email?
BASE: Those who use the Internet
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         310     243      49      18      12      15      21       9      16     113      61       8      19      18      58      43      18      96      70      25
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              310     241      52      19      12      15      22      10      17     109      61       8      20      16      58      49      24     104      44      31

       4 - No negative impact        121      94      17       3       8       6       8       4       2      43      29       3       5       9      13      14       6      34      44      11
       at all                        39%     39%     35%     19%     64%     43%     41%     43%     13%     38%     47%     35%     26%     48%     22%     33%     31%     35%     63%     42%
                                                                     DIM               I                       I      DI                       I                                    OPQR

       3 - Small negative             41      30      11       3       1       3       4       1       4      15       3       2       6       -       5       4       4      15       7       6
       impact                        13%     12%     22%     14%      8%     22%     17%     10%     22%     13%      4%     22%     34%              9%     10%     21%     16%     10%     22%
                                                                                                               K                       K

       2 - Somewhat negative          66      53       9       6       2       5       4       1       4      26       9       -       5       4      16      13       4      22       6       5
       impact                        21%     22%     18%     33%     20%     35%     17%      9%     26%     23%     15%             25%     24%     27%     30%     24%     23%      9%     19%
                                                                                                                                                       S       S               S

       1 - Very negative impact       71      57      10       6       -       -       4       3       6      25      17       3       3       4      23       9       4      21      10       4
                                     23%     24%     20%     34%                     21%     28%     39%     22%     29%     32%     15%     23%     39%     21%     24%     22%     14%     18%
                                                                                                                                                    PRST

       Don't Know                     12       9       2       -       1       -       1       1       -       4       3       1       -       1       2       3       -       4       3       -
                                      4%      4%      4%              8%              4%     10%              4%      4%     11%              5%      3%      6%              4%      5%        

       TOP 2 BOX                     162     124      28       6       9      10      12       5       6      58      31       5      11       9      18      19       9      49      51      16
                                     52%     51%     58%     33%     72%     65%     58%     53%     35%     51%     52%     57%     60%     48%     31%     43%     52%     51%     72%     64%
                                                                      DI                                                                                                       O     OPR       O

       BOTTOM 2 BOX                  137     110      19      12       2       5       8       3      10      51      27       3       8       8      38      22       9      43      16       9
                                     44%     45%     39%     67%     20%     35%     38%     37%     65%     45%     44%     32%     40%     47%     66%     51%     48%     45%     23%     36%
                                                               E                                       E                                             RST       S       S       S

       MEAN                          2.7     2.7     2.8     2.2     3.5     3.1     2.8     2.8     2.1     2.7     2.7     2.7     2.7     2.8     2.1     2.6     2.6     2.7     3.3     2.9
                                                                    DIJM      DI                                                                                               O     OPR       O

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table I2B Page 33
                                                                                                                                                                                      Oct. 3, 2005

I2B.  How has the issue affected how productive you or your employees are: Spyware?
BASE: Those who use the Internet
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        310     71    168     48     24    142     90     40     77    231    202    109     28    184     85    141    115     46    170    112     20    147    157
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             310     77    166     45     22    145     89     38     79    228    202    108     27    183     85    144    112     47    170    110     22    150    153

       4 - No negative impact       150     29     81     27     14     63     44     18     31    118     88     62     14     95     33     66     61     20     86     51      9     76     72
       at all                       48%    40%    48%    56%    57%    44%    49%    45%    40%    51%    44%    57%    49%    52%    39%    47%    53%    43%    50%    46%    46%    51%    46%
                                                                                                                   K

       3 - Small negative            38      3     25      8      1     16     15      4      6     31     32      6      5     22     11     15     18      4     19     12      6     21     16
       impact                       12%     5%    15%    18%     3%    11%    16%    11%     8%    13%    16%     5%    16%    12%    13%    11%    16%     9%    11%    11%    29%    15%    10%
                                                   BE     BE                                                L

       2 - Somewhat negative         48     16     23      5      4     29      8      8     15     33     34     15      4     28     15     26     13      9     30     15      3     24     25
       impact                       16%    23%    14%    10%    18%    20%     9%    19%    20%    14%    17%    13%    15%    15%    18%    19%    11%    19%    18%    13%    13%    16%    16%
                                                                         G

       1 - Very negative impact      37     12     19      3      2     16     10      5     12     24     29      8      1     24     10     19     11      6     20     17      1     15     22
                                    12%    17%    12%     7%    10%    11%    11%    12%    15%    11%    14%     8%     3%    13%    11%    13%     9%    13%    12%    15%     5%    10%    14%
                                                                                                                                 M

       Don't Know                    37     10     20      4      3     19     13      5     13     24     19     19      5     15     17     15     13      7     15     18      2     11     22
                                    12%    15%    12%     9%    13%    13%    15%    14%    17%    11%     9%    17%    16%     8%    20%    10%    11%    16%     9%    16%     8%     8%    14%
                                                                                                                                        N

       TOP 2 BOX                    188     32    106     35     15     78     59     22     37    149    121     67     18    117     44     81     79     24    105     64     15     97     88
                                    60%    45%    63%    74%    60%    55%    66%    56%    48%    65%    60%    62%    65%    63%    51%    58%    68%    52%    62%    57%    74%    66%    56%
                                                    B      B                                         I

       BOTTOM 2 BOX                  85     28     42      8      7     45     18     12     27     57     62     23      5     52     25     45     24     15     50     31      4     39     47
                                    28%    40%    25%    17%    27%    32%    19%    31%    35%    25%    31%    21%    18%    28%    29%    32%    21%    32%    29%    28%    17%    26%    30%
                                            CD                           G                                                                     Q

       MEAN                         3.1    2.8    3.1    3.3    3.2    3.0    3.2    3.0    2.9    3.2    3.0    3.3    3.3    3.1    3.0    3.0    3.3    3.0    3.1    3.0    3.3    3.2    3.0
                                                           B                                                       K

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table I2B Page 34
                                                                                                                                                                                      Oct. 3, 2005

I2B.  How has the issue affected how productive you or your employees are: Spyware?
BASE: Those who use the Internet
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         310     243      49      18      12      15      21       9      16     113      61       8      19      18      58      43      18      96      70      25
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              310     241      52      19      12      15      22      10      17     109      61       8      20      16      58      49      24     104      44      31

       4 - No negative impact        150     116      26       5       4       7      14       5       6      57      33       2       8       7      21      21       9      43      41      15
       at all                        48%     48%     54%     30%     36%     46%     67%     51%     40%     51%     54%     28%     40%     39%     35%     49%     53%     44%     58%     60%
                                                                                      DL                                                                                               O       O

       3 - Small negative             38      29       7       3       2       1       2       1       1      12       9       1       5       2       9       4       1      15       8       2
       impact                        12%     12%     15%     14%     14%     10%      8%     10%      4%     11%     15%     13%     24%      9%     15%      8%      7%     15%     12%      7%

       2 - Somewhat negative          48      40       6       6       3       4       3       2       4      17       5       1       2       3      13       9       4      16       -       5
       impact                        16%     16%     12%     35%     22%     30%     13%     19%     22%     15%      8%     11%      8%     14%     23%     20%     24%     17%             21%
                                                              KM

       1 - Very negative impact       37      27       6       3       -       -       2       -       3      12       7       2       4       4      10       4       1      13       8       1
                                     12%     11%     12%     16%                      8%             22%     11%     11%     20%     21%     24%     17%     10%      8%     13%     12%      3%
                                                                                                                                                       T                       T

       Don't Know                     37      31       4       1       3       2       1       2       2      14       7       2       1       3       5       5       1      10      13       2
                                     12%     13%      7%      5%     27%     15%      4%     20%     12%     12%     11%     28%      5%     14%      9%     12%      8%     10%     18%      9%

       TOP 2 BOX                     188     145      33       8       6       8      16       6       7      70      42       3      12       9      29      25      11      57      49      17
                                     60%     60%     69%     44%     50%     55%     75%     61%     44%     62%     70%     40%     65%     48%     50%     57%     60%     59%     70%     67%
                                                                                      DI                                                                                               O

       BOTTOM 2 BOX                   85      67      12       9       3       4       4       2       7      29      12       3       6       7      23      13       6      29       8       6
                                     28%     28%     24%     50%     22%     30%     21%     19%     44%     26%     19%     32%     30%     38%     40%     31%     32%     30%     12%     24%
                                                              GK                                                                                       S       S               S

       MEAN                          3.1     3.1     3.2     2.6     3.2     3.2     3.4     3.4     2.7     3.2     3.3     2.7     2.9     2.7     2.8     3.1     3.1     3.0     3.4     3.4
                                                                                       D                               D                                                              OR       O

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table I2C Page 35
                                                                                                                                                                                      Oct. 3, 2005

I2C.  How has the issue affected how productive you or your employees are: Password theft, identity theft or 'phishing'?
BASE: Those who use the Internet
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        310     71    168     48     24    142     90     40     77    231    202    109     28    184     85    141    115     46    170    112     20    147    157
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             310     77    166     45     22    145     89     38     79    228    202    108     27    183     85    144    112     47    170    110     22    150    153

       4 - No negative impact       246     55    134     38     19    115     72     30     57    187    160     86     25    145     66    115     92     35    137     87     14    114    127
       at all                       79%    78%    80%    80%    77%    81%    80%    76%    74%    81%    79%    79%    88%    79%    78%    82%    80%    76%    81%    77%    72%    78%    81%

       3 - Small negative             7      -      3      2      2      3      1      2      3      3      5      2      -      5      2      2      -      4      3      2      2      6      1
       impact                        2%            2%     3%     8%     2%     1%     5%     5%     1%     3%     1%            2%     3%     2%           10%     2%     2%     8%     4%     *%
                                                                                                                                                                                         W

       2 - Somewhat negative         26      9     11      5      1     12      6      4     11     15     18      8      2     16      6     11      8      5     13     10      3     13     12
       impact                        8%    12%     7%    11%     5%     8%     7%    10%    15%     6%     9%     8%     6%     9%     7%     8%     7%    11%     8%     9%    13%     9%     7%

       1 - Very negative impact      16      2      8      3      3      4      6      2      1     14     10      5      -     10      5      8      7      -      7      7      1      8      8
                                     5%     2%     5%     6%    10%     3%     6%     5%     1%     6%     5%     5%            5%     6%     5%     6%            4%     6%     7%     5%     5%
                                                                                                     I

       Don't Know                    16      5     11      -      -      8      5      2      4     12      8      8      2      9      5      5      8      2      9      7      -      6     10
                                     5%     7%     6%                   5%     6%     5%     6%     5%     4%     7%     6%     5%     6%     3%     7%     4%     5%     6%            4%     6%

       TOP 2 BOX                    253     55    138     39     21    118     73     32     61    191    165     87     25    149     69    118     92     40    140     88     16    120    128
                                    81%    78%    82%    83%    85%    83%    81%    81%    79%    83%    82%    80%    88%    81%    81%    83%    80%    86%    83%    79%    80%    82%    81%

       BOTTOM 2 BOX                  42     10     19      8      4     16     12      6     12     29     28     14      2     26     11     19     15      5     21     17      4     20     19
                                    13%    15%    12%    17%    15%    11%    13%    15%    16%    12%    14%    13%     6%    14%    13%    13%    13%    11%    12%    15%    20%    14%    12%

       MEAN                         3.6    3.7    3.7    3.6    3.5    3.7    3.6    3.6    3.6    3.7    3.6    3.7    3.9    3.6    3.6    3.7    3.7    3.7    3.7    3.6    3.4    3.6    3.7

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table I2C Page 36
                                                                                                                                                                                      Oct. 3, 2005

I2C.  How has the issue affected how productive you or your employees are: Password theft, identity theft or 'phishing'?
BASE: Those who use the Internet
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         310     243      49      18      12      15      21       9      16     113      61       8      19      18      58      43      18      96      70      25
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              310     241      52      19      12      15      22      10      17     109      61       8      20      16      58      49      24     104      44      31

       4 - No negative impact        246     190      39      13      10      11      19       6      15      89      46       7      14      15      49      33      16      73      56      20
       at all                        79%     78%     81%     71%     79%     75%     91%     71%     95%     79%     75%     80%     74%     86%     85%     75%     89%     76%     80%     77%
                                                                                                      JK

       3 - Small negative              7       6       1       -       -       -       -       -       1       4       1       -       1       -       2       -       1       1       2       2
       impact                         2%      3%      1%                                              5%      4%      2%              3%              3%              4%      1%      2%      7%

       2 - Somewhat negative          26      21       4       2       -       1       -       1       -      10       7       -       3       2       2       5       1      11       5       3
       impact                         8%      8%      8%     13%              6%              9%              9%     12%             16%      9%      3%     12%      4%     11%      7%     10%
                                                                                                                                                                               O

       1 - Very negative impact       16      14       2       -       -       3       1       -       -       7       3       1       1       -       3       2       1       5       3       2
                                      5%      6%      4%                     19%      4%                      6%      5%      9%      6%              6%      4%      4%      6%      4%      6%

       Don't Know                     16      12       3       3       3       -       1       2       -       3       3       1       -       1       2       4       -       5       5       -
                                      5%      5%      6%     16%     21%              5%     20%              2%      6%     10%              5%      3%      8%              6%      7%        

       TOP 2 BOX                     253     196      40      13      10      11      19       6      16      94      47       7      15      15      51      33      16      74      57      21
                                     81%     81%     82%     71%     79%     75%     91%     71%    100%     83%     77%     80%     78%     86%     88%     75%     92%     77%     82%     84%
                                                                                                  DFHJKM                                                              PR

       BOTTOM 2 BOX                   42      34       6       2       -       4       1       1       -      17      10       1       4       2       5       7       1      16       8       4
                                     13%     14%     12%     13%             25%      4%      9%             15%     17%      9%     22%      9%      9%     16%      8%     17%     11%     16%

       MEAN                          3.6     3.6     3.7     3.7     4.0     3.3     3.9     3.8     3.9     3.6     3.6     3.7     3.5     3.8     3.7     3.6     3.8     3.6     3.7     3.6

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table I2D Page 37
                                                                                                                                                                                      Oct. 3, 2005

I2D.  How has the issue affected how productive you or your employees are: Viruses or worms?
BASE: Those who use the Internet
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        310     71    168     48     24    142     90     40     77    231    202    109     28    184     85    141    115     46    170    112     20    147    157
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             310     77    166     45     22    145     89     38     79    228    202    108     27    183     85    144    112     47    170    110     22    150    153

       4 - No negative impact       138     30     75     22     11     61     40     17     30    108     82     56     10     81     38     65     53     19     75     47      9     64     71
       at all                       44%    42%    45%    46%    47%    43%    45%    44%    39%    47%    41%    51%    37%    44%    44%    46%    46%    41%    44%    42%    45%    43%    45%

       3 - Small negative            44      9     28      6      1     18     13      7      8     36     36      8      7     22     13     15     23      4     26     13      3     19     23
       impact                       14%    13%    17%    12%     5%    13%    15%    18%    10%    16%    18%     7%    26%    12%    16%    11%    20%     9%    15%    12%    17%    13%    15%
                                                    E                                                       L

       2 - Somewhat negative         66     15     30     13      8     30     18     11     22     44     44     23      9     40     12     31     21     11     34     27      5     34     31
       impact                       21%    21%    18%    27%    35%    21%    20%    27%    28%    19%    22%    21%    34%    22%    14%    22%    19%    24%    20%    24%    24%    23%    20%

       1 - Very negative impact      55     16     29      7      3     30     16      4     15     38     35     20      1     36     18     27     17     10     30     23      3     27     28
                                    18%    23%    17%    14%    14%    21%    18%     9%    20%    17%    18%    18%     3%    20%    21%    19%    15%    22%    18%    20%    13%    18%    18%
                                                                                                                                 M      M

       Don't Know                     7      1      6      -      -      3      3      1      2      5      4      3      -      4      4      4      2      2      5      2      -      3      4
                                     2%     1%     4%                   2%     3%     2%     2%     2%     2%     3%            2%     4%     3%     2%     4%     3%     2%            2%     2%

       TOP 2 BOX                    182     38    103     28     13     79     53     24     38    144    118     63     18    104     51     80     75     23    101     60     13     83     94
                                    59%    54%    61%    59%    52%    56%    59%    62%    49%    62%    59%    58%    63%    56%    60%    56%    65%    51%    59%    54%    63%    56%    60%

       BOTTOM 2 BOX                 122     31     59     20     12     60     34     14     37     82     79     43     10     77     30     58     38     21     64     50      8     61     59
                                    39%    44%    35%    41%    48%    42%    38%    36%    48%    35%    39%    39%    37%    42%    36%    41%    33%    46%    38%    45%    37%    41%    38%

       MEAN                         2.9    2.7    2.9    2.9    2.8    2.8    2.9    3.0    2.7    2.9    2.8    2.9    3.0    2.8    2.9    2.8    3.0    2.7    2.9    2.8    3.0    2.8    2.9

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table I2D Page 38
                                                                                                                                                                                      Oct. 3, 2005

I2D.  How has the issue affected how productive you or your employees are: Viruses or worms?
BASE: Those who use the Internet
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         310     243      49      18      12      15      21       9      16     113      61       8      19      18      58      43      18      96      70      25
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              310     241      52      19      12      15      22      10      17     109      61       8      20      16      58      49      24     104      44      31

       4 - No negative impact        138     110      21       4       6       5      10       4       4      54      32       3       6       7      24      16       7      38      40      14
       at all                        44%     45%     42%     25%     50%     35%     49%     43%     25%     48%     53%     40%     34%     39%     42%     36%     37%     40%     57%     54%
                                                                                                               D      DI                                                               P

       3 - Small negative             44      33       8       3       3       2       2       2       2      14       8       -       5       3       5       6       1      19      12       1
       impact                        14%     14%     17%     19%     22%     11%      8%     20%     15%     13%     14%             25%     14%      8%     15%      7%     20%     16%      3%
                                                                                                                                                                              OT       T

       2 - Somewhat negative          66      53      10       5       3       5       3       2       5      22      10       2       5       3      13      10       7      20       9       8
       impact                        21%     22%     20%     28%     21%     33%     16%     17%     33%     20%     17%     30%     26%     19%     23%     22%     40%     20%     13%     30%
                                                                                                                                                                       S

       1 - Very negative impact       55      45       8       5       -       3       5       1       4      21       9       2       3       3      14      10       3      18       8       3
                                     18%     18%     17%     28%             21%     22%     10%     26%     19%     14%     30%     14%     14%     24%     23%     16%     18%     11%     13%

       Don't Know                      7       3       2       -       1       -       1       1       -       1       1       -       -       3       2       2       -       2       2       -
                                      2%      1%      4%              8%              5%     10%              1%      2%                     14%      3%      4%              2%      2%        

       TOP 2 BOX                     182     142      29       8       9       7      12       6       6      68      41       3      11      10      29      22       8      57      51      14
                                     59%     59%     59%     44%     72%     46%     57%     63%     40%     61%     67%     40%     60%     53%     50%     51%     45%     59%     73%     57%
                                                                                                                                                                                     OPQ

       BOTTOM 2 BOX                  122      98      18      10       3       8       8       2       9      44      19       5       8       6      27      19      10      37      17      11
                                     39%     40%     37%     56%     21%     54%     38%     27%     60%     39%     31%     60%     40%     33%     47%     45%     55%     39%     24%     43%
                                                               E                                      EK                                               S       S       S

       MEAN                          2.9     2.9     2.9     2.4     3.3     2.6     2.9     3.1     2.4     2.9     3.1     2.5     2.8     2.9     2.7     2.7     2.7     2.8     3.2     3.0
                                                                      DI                                              DI                                                             OPR

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table I3 Page 39
                                                                                                                                                                                       Oct. 3, 2005

I3.  To what extent, if at all, has the cost of your security measures changed compared to last year?
BASE: Those who use the Internet
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        310     71    168     48     24    142     90     40     77    231    202    109     28    184     85    141    115     46    170    112     20    147    157
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             310     77    166     45     22    145     89     38     79    228    202    108     27    183     85    144    112     47    170    110     22    150    153

       3 - Increased                123     29     63     20     11     58     35     15     34     88     81     41     12     69     35     60     39     20     69     42     10     71     50
                                    40%    40%    38%    42%    45%    41%    39%    37%    44%    38%    40%    38%    44%    37%    41%    42%    34%    44%    41%    37%    51%    48%    32%
                                                                                                                                                                                         W

       2 - Stayed the same          176     40     95     28     13     78     51     23     38    137    114     62     15    110     45     80     71     22     96     64     10     71    100
                                    57%    56%    57%    58%    55%    55%    56%    59%    49%    59%    57%    57%    53%    60%    53%    56%    62%    48%    56%    57%    49%    49%    64%
                                                                                                                                                                                                V

       1 - Decreased                  2      1      1      -      -      2      -      -      1      1      -      2      -      1      1      -      1      1      -      2      -      1      1
                                     1%     1%     1%                   1%                   1%     *%            2%            1%     1%            1%     2%            2%            1%     1%

       Do not spend on this           3      -      3      -      -      1      2      -      1      2      2      1      -      2      1      -      3      -      -      3      -      -      3
                                     1%            2%                   1%     2%            1%     1%     1%     1%            1%     1%            2%                   2%                   2%

       Don't know                     7      2      5      -      -      3      3      2      3      4      4      3      1      3      3      2      2      2      5      2      -      4      3
                                     2%     2%     3%                   2%     3%     4%     4%     2%     2%     2%     3%     1%     4%     1%     2%     5%     3%     1%            2%     2%

       MEAN                         2.4    2.4    2.4    2.4    2.4    2.4    2.4    2.4    2.5    2.4    2.4    2.4    2.5    2.4    2.4    2.4    2.3    2.4    2.4    2.4    2.5    2.5    2.3
                                                                                                                                                                                         W

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table I3 Page 40
                                                                                                                                                                                       Oct. 3, 2005

I3.  To what extent, if at all, has the cost of your security measures changed compared to last year?
BASE: Those who use the Internet
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         310     243      49      18      12      15      21       9      16     113      61       8      19      18      58      43      18      96      70      25
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              310     241      52      19      12      15      22      10      17     109      61       8      20      16      58      49      24     104      44      31

       3 - Increased                 123      97      18      10       4       8       7       3       8      51      12       3       8       8      19      23       7      47      18       9
                                     40%     40%     37%     57%     31%     55%     35%     28%     51%     45%     20%     41%     45%     42%     32%     53%     39%     49%     25%     36%
                                                               K               K                       K       K                       K                      OS              OS

       2 - Stayed the same           176     138      29       8       8       7      13       6       8      58      44       5      10       9      37      17      11      44      51      15
                                     57%     57%     59%     43%     69%     45%     61%     62%     49%     51%     73%     59%     55%     49%     65%     40%     61%     46%     72%     61%
                                                                                                                      DJ                              PR                              PR

       1 - Decreased                   2       2       -       -       -       -       -       -       -       2       -       -       -       -       -       -       -       2       -       -
                                      1%      1%                                                              2%                                                              2%                

       Do not spend on this            3       3       -       -       -       -       -       -       -       1       2       -       -       -       1       -       -       -       2       -
                                      1%      1%                                                              1%      3%                              2%                              2%        

       Don't know                      7       4       2       -       -       -       1       1       -       1       3       -       -       2       1       3       -       3       -       1
                                      2%      1%      3%                              4%     10%              1%      4%                     10%      2%      6%              3%              3%

       MEAN                          2.4     2.4     2.4     2.6     2.3     2.5     2.4     2.3     2.5     2.4     2.2     2.4     2.4     2.5     2.3     2.6     2.4     2.5     2.3     2.4
                                                               K               K                       K       K                       K                      OS               S

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table I4A Page 41
                                                                                                                                                                                      Oct. 3, 2005

I4A.  Other than security measures taken, have these kinds of issues noticeably increased your business' costs compared to last year?
BASE: Those who use the Internet
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        310     71    168     48     24    142     90     40     77    231    202    109     28    184     85    141    115     46    170    112     20    147    157
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             310     77    166     45     22    145     89     38     79    228    202    108     27    183     85    144    112     47    170    110     22    150    153

       Yes                           83     18     45     16      4     34     33      7     20     62     60     23      5     51     23     41     23     16     39     33      9     49     32
                                    27%    25%    27%    33%    18%    24%    37%    17%    26%    27%    30%    21%    17%    28%    27%    29%    20%    36%    23%    29%    46%    33%    20%
                                                                                H                                                                                                 S      W

       No                           222     53    117     32     20    105     57     32     56    165    138     84     23    129     61     98     92     29    127     79     10     96    122
                                    72%    75%    70%    67%    82%    74%    63%    80%    73%    71%    69%    77%    83%    70%    71%    69%    80%    63%    75%    71%    49%    65%    77%
                                                                                       G                                                              R             U                           V

       Don't know/Refuse              5      -      5      -      -      3      -      1      1      4      4      2      -      3      2      2      -      1      4      -      1      2      3
                                     2%            3%                   2%            2%     1%     2%     2%     2%            2%     2%     1%            2%     3%            5%     1%     2%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table I4A Page 42
                                                                                                                                                                                      Oct. 3, 2005

I4A.  Other than security measures taken, have these kinds of issues noticeably increased your business' costs compared to last year?
BASE: Those who use the Internet
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         310     243      49      18      12      15      21       9      16     113      61       8      19      18      58      43      18      96      70      25
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              310     241      52      19      12      15      22      10      17     109      61       8      20      16      58      49      24     104      44      31

       Yes                            83      66      12       8       2       6       6       1       6      28      14       3       5       4      11      16       4      33      13       5
                                     27%     27%     26%     42%     15%     38%     29%     10%     38%     25%     22%     41%     29%     23%     20%     37%     24%     34%     19%     22%
                                                               H                                                                                                              OS

       No                            222     173      35      10      11       7      15       7      10      85      45       5      13      13      45      26      14      63      55      20
                                     72%     71%     73%     58%     85%     50%     71%     80%     62%     75%     75%     59%     71%     72%     79%     59%     76%     65%     79%     78%
                                                                       F                                                                               P                               P

       Don't know/Refuse               5       4       1       -       -       2       -       1       -       -       2       -       -       1       1       2       -       1       2       -
                                      2%      1%      2%                     11%             10%                      3%                      5%      2%      4%              1%      2%        

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table I4B Page 43
                                                                                                                                                                                      Oct. 3, 2005

I4B.  Estimating a percentage, how much would you say your business costs have increased specifically due to these kinds of issues compared to the previous 
year?
BASE: Those who said Yes or Don't know at I4A
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                         88     18     51     16      4     37     33      8     21     66     63     25      5     55     24     43     23     17     43     33     10     51     35
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL              90     20     50     16      4     39     34      8     21     68     64     26      5     56     24     45     24     17     46     32     10     55     33

       Approximately 1-10%           68     14     39     12      3     28     28      5     16     51     54     14      2     43     19     32     20     13     30     26     10     41     25
                                    77%    77%    77%    77%    73%    77%    86%    61%    79%    77%    85%    57%    36%    79%    78%    75%    88%    75%    69%    78%   100%    80%    71%
                                                                                                            L                                                                    ST

       Approximately 11-25%           6      1      4      -      1      1      2      1      1      5      3      4      1      4      1      3      1      3      3      3      -      2      4
                                     7%     4%     9%           27%     2%     6%    15%     3%     8%     4%    15%    24%     8%     4%     6%     4%    15%     6%    10%            4%    12%

       Approximately 26-50%           4      1      2      1      -      3      1      -      1      3      2      2      1      2      1      2      2      -      3      1      -      3      1
                                     4%     5%     4%     6%            8%     3%            5%     5%     3%     8%    21%     4%     4%     5%     8%            7%     3%            6%     3%

       Greater than 50%               3      1      1      2      -      2      1      -      1      2      1      2      1      2      -      3      -      -      2      1      -      2      1
                                     4%     4%     2%    10%            7%     2%            3%     4%     1%    10%    19%     3%            7%                   5%     3%            5%     3%

       Don't know                     7      2      4      1      -      3      1      2      2      4      5      3      -      4      4      3      -      2      5      2      -      3      4
                                     8%    10%     9%     7%            7%     3%    25%     9%     6%     7%    10%            7%    14%     6%           10%    12%     5%            6%    12%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table I4B Page 44
                                                                                                                                                                                      Oct. 3, 2005

I4B.  Estimating a percentage, how much would you say your business costs have increased specifically due to these kinds of issues compared to the previous 
year?
BASE: Those who said Yes or Don't know at I4A
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                          88      70      13       8       2       7       6       2       6      28      15       3       5       5      12      18       4      34      15       5
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL               90      71      14       9       2       7       6       2       6      28      16       3       6       5      12      20       6      37       9       6

       Approximately 1-10%            68      55      10       5       1       5       5       1       5      25      11       3       4       3       8      12       3      27      13       4
                                     77%     78%     73%     66%     50%     65%     86%     50%     87%     87%     70%    100%     66%     66%     65%     70%     66%     80%     89%     79%
                                                                                                                              DK

       Approximately 11-25%            6       5       1       2       -       -       1       -       -       2       2       -       -       -       3       -       1       1       -       1
                                      7%      8%      6%     24%                     14%                      6%     12%                             28%             17%      3%             21%

       Approximately 26-50%            4       4       -       -       -       1       -       -       -       2       1       -       -       -       1       1       -       2       -       -
                                      4%      6%                             13%                              7%      7%                              8%      5%              6%                

       Greater than 50%                3       2       1       1       1       -       -       -       1       -       -       -       1       -       -       2       1       -       -       -
                                      4%      3%      6%      9%     50%                             13%                             15%                     14%     17%                        

       Don't know                      7       3       2       -       -       2       -       1       -       -       2       -       1       2       -       2       -       4       2       -
                                      8%      5%     15%                     23%             50%                     11%             19%     34%             10%             11%     11%        

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table I4C Page 45
                                                                                                                                                                                      Oct. 3, 2005

I4C.  Which one of the following security and privacy related issues has lead to the largest cost increase for your business within the last year?
BASE: Those who said Yes or Don't know at I4A
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                         88     18     51     16      4     37     33      8     21     66     63     25      5     55     24     43     23     17     43     33     10     51     35
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL              90     20     50     16      4     39     34      8     21     68     64     26      5     56     24     45     24     17     46     32     10     55     33

       Viruses or worms              37      6     19      8      3     19      8      7      9     27     24     12      2     26      9     21      7      6     23     11      2     25     12
                                    42%    36%    38%    50%    73%    51%    23%    88%    45%    41%    38%    50%    42%    47%    37%    50%    32%    36%    53%    34%    17%    49%    33%
                                                                         G            FG                                                                            U

       Spyware                       15      5      8      1      1      4      8      -      3     11     15      1      1     11      2      5      6      3      4      8      3      7      9
                                    18%    30%    15%     7%    27%    12%    25%           17%    17%    23%     4%    19%    20%     7%    13%    27%    16%    10%    25%    26%    13%    25%
                                                                                                            L

       Receiving spam email          14      2     10      2      -      6      6      -      5      9     12      3      -      9      4      9      4      2      5      9      -      8      6
                                    16%     9%    20%    15%           16%    18%           25%    14%    19%    10%           17%    18%    20%    15%    14%    11%    26%           16%    17%

       Password theft, identity       5      2      2      1      -      1      2      -      -      5      -      5      -      2      2      2      2      1      2      1      1      1      4
       theft or 'phishing'           5%     9%     3%     9%            2%     7%                   7%           19%            4%     9%     4%     9%     5%     5%     3%    14%     1%    11%

       Other                          4      -      4      -      -      3      1      -      -      4      2      2      1      1      1      2      1      -      1      2      1      2      1
                                     4%            7%                   7%     3%                   6%     3%     7%    21%     2%     4%     4%     4%            2%     6%     9%     4%     3%

       Don't know/Refused            13      3      8      3      -      4      8      1      3     11     11      3      1      5      6      4      3      5      8      2      3      8      4
                                    15%    15%    16%    17%           12%    24%    12%    13%    16%    17%    10%    18%    10%    26%    10%    12%    30%    18%     6%    33%    16%    12%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                      Table I4C Page 46
                                                                                                                                                                                      Oct. 3, 2005

I4C.  Which one of the following security and privacy related issues has lead to the largest cost increase for your business within the last year?
BASE: Those who said Yes or Don't know at I4A
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                          88      70      13       8       2       7       6       2       6      28      15       3       5       5      12      18       4      34      15       5
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL               90      71      14       9       2       7       6       2       6      28      16       3       6       5      12      20       6      37       9       6

       Viruses or worms               37      33       3       6       1       4       -       1       3      11       5       3       2       1       6       7       3      12       5       3
                                     42%     48%     19%     80%     50%     57%             50%     43%     39%     35%    100%     31%     15%     49%     39%     67%     37%     34%     63%
                                               C            JKMN                                                          FIJKMN

       Spyware                        15      11       5       -       -       1       3       -       2       4       4       -       2       -       3       2       -       8       2       1
                                     18%     16%     34%                     13%     42%             28%     16%     25%             37%             23%     10%             24%     11%     21%

       Receiving spam email           14       8       3       2       -       1       3       -       1       5       -       -       1       3       -       4       1       4       5       -
                                     16%     12%     26%     20%             11%     41%             14%     19%                     17%     50%             25%     16%     13%     34%        

       Password theft, identity        5       4       -       -       -       1       -       -       -       2       1       -       -       1       2       -       1       1       1       -
       theft or 'phishing'            5%      5%                             20%                              6%      5%                     17%     13%             17%      3%     10%        

       Other                           4       4       -       -       -       -       -       -       -       2       2       -       -       -       1       -       -       3       -       -
                                      4%      5%                                                              6%     13%                              8%                      8%                

       Don't know/Refused             13      10       3       -       1       -       1       1       1       4       4       -       1       1       1       4       -       5       2       1
                                     15%     14%     20%             50%             17%     50%     15%     15%     23%             15%     17%      8%     25%             16%     11%     16%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                 Table X1_AGE2M Page 47
                                                                                                                                                                                 Oct. 3, 2005

X1_AGE2M.  Age range.
BASE: All valid responses
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        473    127    250     68     29    253    123     44    122    349    282    191     47    283    143    203    184     78    242    188     31    195    259
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             471    134    248     64     25    258    120     43    122    346    281    190     47    281    143    200    184     80    238    185     34    194    258

       18-34                         47     13     21      9      4     23     15      6     10     37     26     21     47      -      -     24     17      4     28     14      3     30     17
                                    10%    10%     9%    13%    14%     9%    12%    13%     8%    11%     9%    11%   100%                  12%     9%     5%    12%     8%     8%    15%     7%
                                                                                                                                                                                         W

       35-54                        283     72    155     34     21    148     77     24     70    211    159    124      -    283      -    123    111     46    149    112     19    120    149
                                    60%    57%    62%    50%    74%    58%    63%    55%    58%    61%    56%    65%          100%           61%    60%    59%    62%    60%    62%    61%    57%
                                                                  D

       55-64                         96     26     52     17      -     55     23      9     25     71     61     35      -      -     96     36     43     15     44     43      5     31     60
                                    20%    21%    21%    25%           22%    18%    20%    20%    20%    22%    18%                  67%    18%    23%    19%    18%    23%    15%    16%    23%

       65+                           48     15     21      8      3     27      8      5     16     30     36     12      -      -     48     21     13     13     20     18      4     15     33
                                    10%    12%     9%    12%    12%    11%     7%    12%    14%     9%    13%     6%                  33%    10%     7%    17%     8%    10%    14%     8%    13%
                                                                                                            L                                                Q

       MEAN                        49.4   50.2   49.5   49.1   45.5   50.1   47.6   49.6   50.4   49.0   50.8   47.4   30.1   45.3   63.9   49.0   49.4   50.7   48.3   50.3   49.0   47.2   51.2
                                                                                                            L                    M     MN                                                       V

       MEDIAN                      49.0   50.0   49.0   48.0   43.0   49.0   47.0   48.0   50.0   48.0   50.0   47.0   32.0   45.0   61.0   48.0   49.0   49.0   47.0   50.0   49.0   46.0   51.0

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                 Table X1_AGE2M Page 48
                                                                                                                                                                                 Oct. 3, 2005

X1_AGE2M.  Age range.
BASE: All valid responses
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         473     360      86      23      13      26      41      15      17     176      95      10      29      28      73      60      34     151     116      39
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              471     356      90      24      13      23      42      17      18     172      97       9      31      25      72      68      46     165      72      48

       18-34                          47      42       2       1       4       3       1       1       2      22      11       -       -       3       5       8       4      13      13       4
                                     10%     12%      2%      5%     33%     10%      2%      5%     12%     12%     11%                     11%      6%     13%     12%      9%     11%     11%
                                               C                      DG                                       G       G

       35-54                         283     216      53      12       8      17      25       8      11     101      62       5      20      13      52      35      21      90      64      20
                                     60%     60%     62%     52%     59%     68%     62%     53%     68%     57%     65%     50%     68%     47%     72%     59%     61%     60%     55%     52%
                                                                                                                                                      ST

       55-64                          96      68      20       8       -       4      11       2       2      36      16       2       6       8      12      11       7      29      31       7
                                     20%     19%     23%     36%             16%     27%     16%     15%     20%     17%     17%     21%     27%     16%     18%     21%     19%     27%     17%

       65+                            48      32      11       2       1       2       4       4       1      18       6       3       3       4       4       6       2      19       8       8
                                     10%      9%     13%      7%      8%      7%      9%     25%      5%     10%      7%     33%     12%     14%      6%     10%      6%     13%      7%     20%
                                                                                                                                                                                             OQS

       MEAN                         49.4    48.7    51.4    51.2    44.3    47.5    51.3    54.8    46.4    49.0    47.8    58.0    49.8    52.4    48.7    49.0    47.5    50.5    48.9    50.3
                                                                                              EK                            EIJK

       MEDIAN                       49.0    48.0    49.0    52.0    47.0    43.0    50.0    50.0    47.0    50.0    47.0    48.0    47.0    50.0    47.0    49.0    47.5    49.0    49.0    49.0

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                 Table X1_AGE3M Page 49
                                                                                                                                                                                 Oct. 3, 2005

X1_AGE3M.  Age range.
BASE: All valid responses
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        473    127    250     68     29    253    123     44    122    349    282    191     47    283    143    203    184     78    242    188     31    195    259
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             471    134    248     64     25    258    120     43    122    346    281    190     47    281    143    200    184     80    238    185     34    194    258

       18-34                         47     13     21      9      4     23     15      6     10     37     26     21     47      -      -     24     17      4     28     14      3     30     17
                                    10%    10%     9%    13%    14%     9%    12%    13%     8%    11%     9%    11%   100%                  12%     9%     5%    12%     8%     8%    15%     7%
                                                                                                                                                                                         W

       35-54                        283     72    155     34     21    148     77     24     70    211    159    124      -    283      -    123    111     46    149    112     19    120    149
                                    60%    57%    62%    50%    74%    58%    63%    55%    58%    61%    56%    65%          100%           61%    60%    59%    62%    60%    62%    61%    57%
                                                                  D

       55 or over                   143     41     73     25      3     82     31     14     41    101     97     46      -      -    143     57     56     28     64     61      9     46     93
                                    30%    33%    29%    37%    12%    32%    25%    32%    34%    29%    34%    24%                 100%    28%    30%    35%    27%    33%    29%    23%    36%
                                             E      E      E                                                L                                                                                   V

       MEAN                        49.4   50.2   49.5   49.1   45.5   50.1   47.6   49.6   50.4   49.0   50.8   47.4   30.1   45.3   63.9   49.0   49.4   50.7   48.3   50.3   49.0   47.2   51.2
                                                                                                            L                    M     MN                                                       V

       MEDIAN                      49.0   50.0   49.0   48.0   43.0   49.0   47.0   48.0   50.0   48.0   50.0   47.0   32.0   45.0   61.0   48.0   49.0   49.0   47.0   50.0   49.0   46.0   51.0

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                 Table X1_AGE3M Page 50
                                                                                                                                                                                 Oct. 3, 2005

X1_AGE3M.  Age range.
BASE: All valid responses
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         473     360      86      23      13      26      41      15      17     176      95      10      29      28      73      60      34     151     116      39
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              471     356      90      24      13      23      42      17      18     172      97       9      31      25      72      68      46     165      72      48

       18-34                          47      42       2       1       4       3       1       1       2      22      11       -       -       3       5       8       4      13      13       4
                                     10%     12%      2%      5%     33%     10%      2%      5%     12%     12%     11%                     11%      6%     13%     12%      9%     11%     11%
                                               C                      DG                                       G       G

       35-54                         283     216      53      12       8      17      25       8      11     101      62       5      20      13      52      35      21      90      64      20
                                     60%     60%     62%     52%     59%     68%     62%     53%     68%     57%     65%     50%     68%     47%     72%     59%     61%     60%     55%     52%
                                                                                                                                                      ST

       55 or over                    143     101      31      10       1       6      15       6       3      53      23       5       9      12      16      17       9      48      39      15
                                     30%     28%     36%     43%      8%     22%     36%     42%     20%     30%     24%     50%     32%     42%     22%     28%     27%     32%     33%     37%
                                                               E                       E       E               E               E       E       E

       MEAN                         49.4    48.7    51.4    51.2    44.3    47.5    51.3    54.8    46.4    49.0    47.8    58.0    49.8    52.4    48.7    49.0    47.5    50.5    48.9    50.3
                                                                                              EK                            EIJK

       MEDIAN                       49.0    48.0    49.0    52.0    47.0    43.0    50.0    50.0    47.0    50.0    47.0    48.0    47.0    50.0    47.0    49.0    47.5    49.0    49.0    49.0

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                     Table X2_M Page 51
                                                                                                                                                                                     Oct. 3, 2005

X2_M.  Do you currently work on your own business primarily within your home or outside of your home?
BASE: All valid responses
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        497    131    262     73     30    261    126     48    129    368    292    205     47    281    142    212    191     82    254    196     32    206    272
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             496    139    260     70     27    266    124     46    129    367    292    204     47    279    142    210    191     85    251    193     36    206    270

       Working on your own          129     54     62      8      6     95     16      7    129      -     80     49     10     70     41     55     50     20     67     53      5     56     67
       business within your         26%    41%    24%    11%    18%    36%    13%    15%   100%           27%    24%    22%    25%    29%    26%    26%    25%    26%    27%    17%    27%    25%
       home                                CDE      D                   GH

       Working on your own          368     77    201     65     25    166    110     41      -    368    212    156     37    211    101    157    141     62    187    143     27    150    205
       business outside of your     74%    59%    76%    89%    82%    64%    87%    85%          100%    73%    76%    78%    75%    71%    74%    74%    75%    74%    73%    83%    73%    75%
       home                                         B     BC      B             F      F

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                     Table X2_M Page 52
                                                                                                                                                                                     Oct. 3, 2005

X2_M.  Do you currently work on your own business primarily within your home or outside of your home?
BASE: All valid responses
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         497     375      90      23      13      28      42      15      17     186      98      10      32      31      76      65      36     157     121      41
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              496     373      94      24      13      25      43      17      19     183     100       9      34      27      76      74      49     172      75      50

       Working on your own           129      99      21       8       3       6       4       5       9      63       8       2      13       9      24      18       9      35      36       8
       business within your          26%     26%     24%     33%     26%     22%      9%     30%     54%     34%      8%     18%     40%     28%     31%     28%     24%     22%     30%     19%
       home                                                   GK                                    FGKL      GK                      GK       K

       Working on your own           368     276      68      16      10      22      38      11       8     123      90       8      19      22      53      47      28     122      85      33
       business outside of your      74%     74%     76%     67%     74%     78%     91%     70%     46%     66%     92%     82%     60%     72%     69%     72%     76%     78%     70%     81%
       home                                                                    I    DIJM                           DIJMN       I

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                     Table X3_M Page 53
                                                                                                                                                                                     Oct. 3, 2005

X3_M.  Which industry category does your business primarily fall into?
BASE: All valid responses
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        498    131    263     73     30    262    127     48    129    366    293    204     47    283    143    214    191     82    254    197     32    204    274
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             497    139    261     70     27    267    125     46    129    365    294    203     47    281    143    212    191     85    251    194     36    204    273

       Services                     136     41     71     17      7     87     27      7     40     97     71     65     15     73     40     57     58     18     64     61      5     51     81
                                    27%    31%    27%    23%    23%    33%    21%    14%    31%    26%    24%    32%    31%    26%    28%    27%    30%    22%    25%    31%    16%    25%    29%
                                                                        GH                                                                                                 U

       Retail Trade                  99     24     54     18      3     42     32     10      8     90     52     48     11     62     23     35     42     21     49     39      8     38     59
                                    20%    18%    21%    24%    11%    16%    25%    21%     6%    24%    18%    23%    23%    22%    16%    16%    22%    26%    19%    20%    26%    19%    22%
                                                                                F                    I

       Construction                  32      5     15      6      6     14      6      8     13     19     21     11      -     20      9     16     13      2     15     15      1     19     12
                                     6%     4%     6%     8%    18%     5%     4%    16%    10%     5%     7%     5%            7%     7%     7%     7%     3%     6%     8%     3%     9%     4%
                                                                                       G

       Health Care                   25     12      8      2      3     18      4      1      6     19     11     14      3     15      6     11     11      3     12     12      1      9     17
                                     5%     9%     3%     3%    10%     7%     3%     3%     5%     5%     4%     7%     6%     5%     4%     5%     6%     3%     5%     6%     5%     4%     6%
                                             C

       Hospitality/                  24      6     15      2      1     19      3      -     16      8     14     10      4     14      6      9      9      6     14      6      3     14      8
       Entertainment                 5%     5%     6%     3%     3%     7%     3%           12%     2%     5%     5%     9%     5%     5%     4%     5%     7%     6%     3%    10%     7%     3%
                                                                         G                    J                                                                                          W

       Food, beverages, or           20      5      6      9      -      6      8      5      6     15      9     11      2     11      6      8      4      8      9      6      5      7     13
       consumer products             4%     4%     2%    13%            2%     6%    10%     4%     4%     3%     6%     4%     4%     4%     4%     2%     9%     3%     3%    16%     3%     5%
                                                          BC                                                                                                 Q

       Manufacturing                 20      5     11      3      1      6      7      4      3     16     16      4      1     11      6     11      5      2     14      4      2      8     10
                                     4%     4%     4%     4%     3%     2%     6%     9%     2%     4%     5%     2%     2%     4%     4%     5%     3%     3%     6%     2%     5%     4%     4%
                                                                                                            L

       Automotive manufacturing      18      3     11      3      1      9      6      2      1     17     16      2      -     11      7      4     11      3      5     11      -      8     10
       or distribution               4%     2%     4%     5%     3%     3%     5%     3%     1%     5%     6%     1%            4%     5%     2%     6%     4%     2%     6%            4%     4%
                                                                                                     I      L

       Insurance and financial       17      1     13      2      1      7      6      2      4     13     12      5      1     11      5     11      4      2     12      5      -     11      5
       services                      3%     1%     5%     2%     4%     3%     5%     4%     3%     4%     4%     3%     2%     4%     4%     5%     2%     3%     5%     2%            6%     2%
                                                    B                                                                                                                                    W

       Education and training        13      4      7      2      1      9      2      -      3     10      4     10      4      8      1      5      4      3      5      6      1      7      6
                                     3%     3%     3%     3%     3%     3%     2%            3%     3%     1%     5%     9%     3%     1%     2%     2%     3%     2%     3%     2%     4%     2%
                                                                                                                   K

       Wholesale Trade               10      1      5      3      1      3      6      -      2      8     10      -      -      5      5      4      2      4      7      3      -      4      5
                                     2%     1%     2%     4%     4%     1%     5%            1%     2%     3%                   2%     3%     2%     1%     5%     3%     2%            2%     2%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                     Table X3_M Page 54
                                                                                                                                                                                     Oct. 3, 2005
                                                                                                                                                                                     (Continued)

X3_M.  Which industry category does your business primarily fall into?
BASE: All valid responses
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       Hi Tech                       10      2      4      1      2      4      2      3      4      5      8      2      2      6      1      5      2      2      5      3      1      4      6
                                     2%     1%     2%     2%     7%     2%     1%     6%     3%     1%     3%     1%     4%     2%     *%     3%     1%     2%     2%     2%     3%     2%     2%

       Agricultural/Forestry          9      1      8      -      -      4      3      1      3      6      2      7      -      7      2      3      4      1      6      2      1      2      7
                                     2%     1%     3%                   2%     3%     2%     2%     2%     1%     3%            2%     2%     2%     2%     2%     2%     1%     2%     1%     2%

       Communications                 6      2      4      1      -      4      1      -      5      1      4      2      -      4      2      4      3      -      5      1      -      4      1
                                     1%     1%     1%     1%            2%     1%            4%     *%     2%     1%            2%     1%     2%     1%            2%     *%            2%     *%
                                                                                              J

       Real estate and land           6      3      1      2      -      4      -      2      3      2      4      2      -      1      5      3      2      1      2      3      -      2      3
       development                   1%     3%     *%     2%            2%            3%     3%     1%     1%     1%            *%     3%     1%     1%     1%     1%     2%            1%     1%

       Metal, wood, and glass         5      3      2      -      1      1      2      -      -      5      4      1      -      4      2      3      3      -      1      2      1      2      4
       products manufacturing        1%     2%     1%            4%     *%     1%                   1%     1%     1%            1%     1%     1%     1%            *%     1%     3%     1%     1%

       Transportation                 5      2      3      -      -      3      2      -      2      3      5      -      1      3      1      2      1      2      3      -      2      3      1
                                     1%     1%     1%                   1%     1%            1%     1%     2%            2%     1%     1%     1%     *%     3%     1%            7%     2%     *%

       Utilities                      4      1      2      -      1      2      -      1      1      2      4      -      -      1      3      2      2      -      2      1      1      1      3
                                     1%     1%     1%            4%     1%            2%     1%     1%     1%                   *%     2%     1%     1%            1%     *%     2%     *%     1%

       Pharmaceutical                 2      -      2      1      -      -      -      1      -      2      -      2      -      2      -      1      -      -      2      -      -      -      2
                                     *%            1%     1%                          2%            1%            1%            1%            *%                   1%                          1%

       Petroleum and chemical         2      1      -      1      1      1      -      2      -      2      2      -      1      1      1      2      1      -      1      2      -      1      2
                                     *%     1%            1%     3%     *%            4%            1%     1%            2%     *%     1%     1%     *%            *%     1%            *%     1%

       Telecommunications             2      -      2      -      -      2      -      -      -      2      2      -      -      1      1      1      -      1      2      -      -      -      2
                                     *%            1%                   1%                          *%     1%                   *%     1%     *%            1%     1%                          1%

       Other                         31      9     21      1      -     17     10      -      9     22     22      9      3     13     12     18      8      3     17     14      -     10     19
                                     6%     7%     8%     2%            6%     8%            7%     6%     7%     4%     7%     5%     8%     8%     4%     3%     7%     7%            5%     7%
                                                    D

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                     Table X3_M Page 55
                                                                                                                                                                                     Oct. 3, 2005

X3_M.  Which industry category does your business primarily fall into?
BASE: All valid responses
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         498     377      90      23      13      28      43      15      17     186      99      10      32      31      76      64      37     159     121      40
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              497     375      95      24      13      25      44      17      19     183     102       9      34      27      76      73      50     174      75      49

       Services                      136     136       -       -       -       -       -       -       -     136       -       -       -       -      19      17       7      47      35      10
                                     27%     36%                                                             73%                                     24%     26%     20%     30%     29%     26%

       Retail Trade                   99      99       -       -       -       -       -       -       -       -      99       -       -       -      13       9      13      33      23       9
                                     20%     26%                                                                    100%                             16%     14%     34%     21%     19%     24%
                                                                                                                                                                      OP

       Construction                   32       -      32       -       -       -       -       -       -       -       -       -      32       -       7       8       1      16       -       1
                                      6%             35%                                                                            100%              9%     12%      2%     10%              2%
                                                                                                                                                              QT              QT

       Health Care                    25      25       -       -       -      25       -       -       -       -       -       -       -       -       6       1       2       5      10       2
                                      5%      7%                             91%                                                                      7%      1%      4%      3%      8%      6%
                                                                                                                                                                                       P

       Hospitality/                   24      24       -       -       -       -       -       -       -      24       -       -       -       -       3       4       2       4      10       2
       Entertainment                  5%      6%                                                             13%                                      3%      5%      6%      3%      8%      4%

       Food, beverages, or            20      20       -       -       -       -       -       -       -      20       -       -       -       -       3       4       3       6       3       2
       consumer products              4%      5%                                                             11%                                      3%      6%      7%      4%      2%      6%

       Manufacturing                  20       -      20       -       -       -      20       -       -       -       -       -       -       -       3       3       -       9       3       2
                                      4%             22%                             46%                                                              5%      4%              6%      3%      4%

       Automotive manufacturing       18       -      18       -       -       -      18       -       -       -       -       -       -       -       3       1       -       9       5       1
       or distribution                4%             20%                             42%                                                              3%      1%              5%      4%      2%

       Insurance and financial        17      17       -      17       -       -       -       -       -       -       -       -       -       -       3       3       4       5       2       1
       services                       3%      5%             75%                                                                                      4%      4%     10%      3%      1%      3%

       Education and training         13      13       -       -      13       -       -       -       -       -       -       -       -       -       2       4       -       3       3       1
                                      3%      4%                    100%                                                                              2%      7%              2%      3%      2%

       Wholesale Trade                10      10       -       -       -       -       -       -       -       -       -      10       -       -       3       1       1       2       3       1
                                      2%      3%                                                                            100%                      3%      1%      2%      1%      3%      2%

       Hi Tech                        10      10       -       -       -       -       -       -      10       -       -       -       -       -       3       3       1       2       2       -
                                      2%      3%                                                     55%                                              3%      4%      2%      1%      1%        

       Agricultural/Forestry           9       -       9       -       -       -       -       9       -       -       -       -       -       -       2       4       1       2       -       1
                                      2%             10%                                     59%                                                      2%      6%      4%      1%              2%

       Communications                  6       6       -       -       -       -       -       -       6       -       -       -       -       -       1       1       -       3       -       2
                                      1%      2%                                                     36%                                              1%      1%              2%              4%

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                     Table X3_M Page 56
                                                                                                                                                                                     Oct. 3, 2005
                                                                                                                                                                                     (Continued)

X3_M.  Which industry category does your business primarily fall into?
BASE: All valid responses
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       Real estate and land            6       6       -       6       -       -       -       -       -       -       -       -       -       -       3       -       -       1       2       1
       development                    1%      2%             25%                                                                                      3%                      1%      1%      2%

       Metal, wood, and glass          5       -       5       -       -       -       5       -       -       -       -       -       -       -       1       -       1       2       2       -
       products manufacturing         1%              6%                             12%                                                              1%              2%      1%      1%        

       Transportation                  5       5       -       -       -       -       -       -       -       5       -       -       -       -       1       -       1       3       -       1
                                      1%      1%                                                              3%                                      1%              2%      2%              2%

       Utilities                       4       -       4       -       -       -       -       4       -       -       -       -       -       -       -       1       1       1       1       -
                                      1%              4%                                     25%                                                              1%      2%      1%      1%        

       Pharmaceutical                  2       2       -       -       -       2       -       -       -       -       -       -       -       -       -       1       -       -       2       -
                                      *%      1%                              9%                                                                              1%                      1%        

       Petroleum and chemical          2       -       2       -       -       -       -       2       -       -       -       -       -       -       -       2       1       -       -       -
                                      *%              3%                                     16%                                                              3%      2%                        

       Telecommunications              2       2       -       -       -       -       -       -       2       -       -       -       -       -       -       -       1       1       -       -
                                      *%      *%                                                      9%                                                              2%      1%                

       Other                          31       -       -       -       -       -       -       -       -       -       -       -       -      31       5       1       -       5      16       4
                                      6%                                                                                                    100%      6%      1%              3%     13%     10%
                                                                                                                                                                                      PR

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                 Table X3_COL2M Page 57
                                                                                                                                                                                 Oct. 3, 2005

X3_COL2M.  Which industry category does your business primarily fall into?
BASE: All valid responses
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        498    131    263     73     30    262    127     48    129    366    293    204     47    283    143    214    191     82    254    197     32    204    274
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             497    139    261     70     27    267    125     46    129    365    294    203     47    281    143    212    191     85    251    194     36    204    273

       Services-producing           377    104    195     59     20    210     94     30     99    276    206    171     42    216    101    155    144     70    193    146     27    154    208
       Industries                   76%    79%    74%    80%    65%    80%    74%    64%    77%    75%    70%    84%    90%    76%    70%    73%    75%    85%    76%    74%    84%    75%    76%
                                                                         H                                         K     NO                                  P

       Good-producing                90     19     48     13     11     35     23     17     21     68     66     24      2     53     31     41     38     10     45     37      5     41     47
       Industries                   18%    14%    18%    18%    35%    14%    18%    36%    16%    19%    23%    12%     3%    19%    21%    19%    20%    12%    18%    19%    16%    20%    17%
                                                                  B                   FG                    L                    M      M

       Other                         31      9     21      1      -     17     10      -      9     22     22      9      3     13     12     18      8      3     17     14      -     10     19
                                     6%     7%     8%     2%            6%     8%            7%     6%     7%     4%     7%     5%     8%     8%     4%     3%     7%     7%            5%     7%
                                                    D

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                 Table X3_COL2M Page 58
                                                                                                                                                                                 Oct. 3, 2005

X3_COL2M.  Which industry category does your business primarily fall into?
BASE: All valid responses
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         498     377      90      23      13      28      43      15      17     186      99      10      32      31      76      64      37     159     121      40
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              497     375      95      24      13      25      44      17      19     183     102       9      34      27      76      73      50     174      75      49

       Services-producing            377     377       -      23      13      28       -       -      17     186      99      10       -       -      56      46      33     116      93      32
       Industries                    76%    100%            100%    100%    100%                    100%    100%    100%    100%                     73%     72%     89%     73%     78%     80%
                                                                                                                                                                     OPR

       Good-producing                 90       -      90       -       -       -      43      15       -       -       -       -      32       -      16      18       4      38      11       4
       Industries                    18%            100%                            100%    100%                                    100%             21%     27%     11%     24%      9%     10%
                                                                                                                                                       S     QST             QST

       Other                          31       -       -       -       -       -       -       -       -       -       -       -       -      31       5       1       -       5      16       4
                                      6%                                                                                                    100%      6%      1%              3%     13%     10%
                                                                                                                                                                                      PR

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table X4 Page 59
                                                                                                                                                                                       Oct. 3, 2005

X4.  Which of the following categories best describes your company's total gross business revenue last year?
BASE: All valid responses
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        501    132    265     74     30    263    127     48    129    368    295    206     47    283    143    216    191     82    256    199     32    207    275
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             501    140    263     71     27    268    125     46    129    367    296    205     47    281    143    215    191     85    253    196     36    207    274

       Less than $50,000             87     51     29      5      1     87      -      -     38     49     36     51     11     43     30     27     36     19     40     34      7     26     58
                                    17%    39%    11%     7%     3%    33%                  30%    13%    12%    25%    23%    15%    21%    13%    19%    24%    16%    17%    23%    13%    21%
                                           CDE      E                                         J                    K                                         P                                  V

       $50,000 to under              65     31     28      6      -     65      -      -     26     38     43     22      5     37     19     27     23     13     34     25      3     27     33
       $100,000                     13%    24%    11%     8%           25%                  20%    10%    14%    11%    10%    13%    13%    13%    12%    16%    13%    13%    10%    13%    12%
                                            CD                                                J

       $100,000 to under            111     30     70     10      1    111      -      -     31     80     71     41      8     68     32     50     43     18     54     47     10     44     64
       $250,000                     22%    23%    26%    14%     4%    42%                  24%    22%    24%    20%    17%    24%    22%    23%    23%    21%    21%    24%    31%    22%    23%
                                             E     DE

       $250,000 to under             86      6     60     15      4      -     86      -     14     72     59     27      6     53     24     35     32     18     42     32      9     40     44
       $500,000                     17%     5%    23%    20%    14%           68%           11%    20%    20%    13%    13%    19%    17%    16%    17%    22%    16%    16%    29%    19%    16%
                                                    B      B                                         I      L

       $500,000 to under             41      3     26     10      2      -     41      -      3     38     25     17      9     24      7     19     18      3     23     15      2     20     18
       $1,000,000                    8%     3%    10%    14%     5%           32%            2%    10%     8%     8%    19%     8%     5%     9%    10%     4%     9%     7%     5%    10%     7%
                                                    B      B                                         I                    O

       $1 million to under $2        34      3      7     16      9      -      -     34      6     28     24     10      2     19     10     17     13      5     21     13      -     19     15
       million                       7%     2%     3%    21%    30%                  72%     5%     8%     8%     5%     4%     7%     7%     8%     7%     6%     8%     7%            9%     5%
                                                          BC     BC

       $2 million to under $5        13      -      1      6      7      -      -     13      1     13     11      2      4      5      4      6      7      -      8      5      -      8      6
       million                       3%            *%     8%    22%                  28%     1%     3%     4%     1%     8%     2%     3%     3%     4%            3%     3%            4%     2%
                                                           C      C                                  I

       Refused                       64      8     44      6      7      -      -      -     10     51     26     37      3     33     16     33     19      7     34     27      1     23     38
                                    13%     6%    16%     8%    22%                          8%    14%     9%    18%     6%    12%    11%    15%    10%     8%    13%    14%     2%    11%    14%
                                                   BD                                                              K                                                U      U

       MEAN                        43.0   14.2   32.0   87.6  167.4   10.1   49.7  206.6   23.3   50.4   49.4   32.7   61.2   40.0   40.5   47.8   46.1   27.2   47.9   42.1   21.9   52.4   36.8
                                                    B     BC    BCD             F     FG             I      L                                  R      R                                  W
       MEDIAN                      17.5    7.5   17.5   37.5  150.0    7.5   37.5  150.0    7.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5

Mean and median in tens of thousands
                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table X4 Page 60
                                                                                                                                                                                       Oct. 3, 2005

X4.  Which of the following categories best describes your company's total gross business revenue last year?
BASE: All valid responses
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         501     377      90      23      13      28      43      15      17     186      99      10      32      31      76      66      37     160     121      41
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              501     375      95      24      13      25      44      17      19     183     102       9      34      27      76      75      50     175      75      50

       Less than $50,000              87      72       8       4       6       3       3       2       4      40      15       -       3       6      13      12       6      25      22       8
                                     17%     19%      9%     17%     45%     13%      8%     11%     20%     22%     15%             10%     20%     17%     19%     17%     16%     18%     19%
                                               C                   FGHKM                                       G

       $50,000 to under               65      53       8       2       1      11       4       1       2      29       7       1       3       3      10       7       5      19      18       6
       $100,000                      13%     14%      9%      7%      7%     41%     10%      5%     10%     16%      7%      9%     11%     11%     13%     11%     14%     12%     15%     14%
                                                                         HIJKLMN                               K
                                                                             DEG

       $100,000 to under             111      85      19       6       2       3       8       4       5      46      20       3       7       7      22      14       6      38      23       8
       $250,000                      22%     22%     21%     26%     13%     12%     18%     25%     28%     25%     20%     27%     22%     24%     29%     21%     17%     24%     19%     19%

       $250,000 to under              86      65      15       5       1       4       9       3       3      28      19       5       3       6      14      11       4      31      19       6
       $500,000                      17%     17%     17%     20%      9%     14%     22%     22%     16%     15%     19%     47%      8%     19%     18%     17%     12%     19%     16%     14%
                                                                                                                              EM

       $500,000 to under              41      29       8       2       1       -       5       -       -      12      13       2       3       4       3       6       4      12      11       5
       $1,000,000                     8%      8%      9%      7%      7%             12%                      6%     13%     17%      9%     12%      3%      9%     11%      7%      9%     13%

       $1 million to under $2         34      21      14       4       -       1       6       2       -       8       8       -       6       -       5       4       4      12       7       2
       million                        7%      5%     15%     16%              3%     13%     12%              4%      8%             19%              6%      7%     10%      8%      6%      5%
                                                       B                                                                              FJ

       $2 million to under $5         13      10       4       -       -       1       -       2       3       4       2       -       2       -       2       3       1       5       3       1
       million                        3%      3%      4%                      5%             11%     17%      2%      2%              6%              2%      4%      2%      3%      2%      2%

       Refused                        64      43      14       1       2       3       7       2       2      19      15       -       5       4       8       8       6      18      18       6
                                     13%     11%     16%      6%     19%     12%     17%     15%      9%     10%     15%             14%     14%     10%     12%     17%     11%     15%     15%

       MEAN                         43.0    39.6    64.2    45.2    15.3    36.9    50.1    82.3    77.3    33.5    47.5    36.1    73.9    25.2    37.4    48.3    46.3    45.0    41.0    39.7
                                                       B                              EN      JN       J                             EJN
       MEDIAN                       17.5    17.5    37.5    17.5     2.5     7.5    37.5    37.5    17.5    17.5    37.5    37.5    17.5    17.5    17.5    17.5    17.5    17.5    17.5    17.5

Mean and median in tens of thousands
                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                  Table X4_COLM Page 61
                                                                                                                                                                                  Oct. 3, 2005

X4_COLM.  Which of the following categories best describes your company's total gross business revenue last year?
BASE: All valid responses
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        437    124    221     68     24    263    127     48    119    316    269    169     44    249    127    183    172     76    222    172     31    184    237
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             439    133    221     64     21    268    125     46    119    317    269    170     43    250    128    183    171     79    221    169     35    185    237

       Under $250K                  263    112    127     21      2    263      -      -     95    166    149    113     23    148     82    105    102     50    128    106     20     98    154
                                    60%    90%    57%    31%    10%   100%                  80%    52%    56%    67%    53%    59%    64%    57%    59%    66%    58%    62%    65%    53%    65%
                                           CDE     DE      E                                  J                    K                                                                            V

       $250K to under $1            127      9     86     25      6      -    127      -     16    110     84     43     15     77     31     55     50     21     65     47     11     59     62
       million                      29%     8%    39%    37%    24%          100%           14%    35%    31%    26%    34%    31%    24%    30%    29%    28%    29%    27%    35%    32%    26%
                                                    B      B                                         I

       $1 million to under $5        48      3      8     21     16      -      -     48      7     41     36     12      6     24     14     24     20      5     29     19      -     27     21
       million                      11%     2%     4%    31%    66%                 100%     6%    13%    13%     7%    13%    10%    11%    13%    11%     6%    13%    11%           15%     9%
                                                          BC    BCD                                  I      L

       MEAN                        43.0   14.2   32.0   87.6  167.4   10.1   49.7  206.6   23.3   50.4   49.4   32.7   61.2   40.0   40.5   47.8   46.1   27.2   47.9   42.1   21.9   52.4   36.8
                                                    B     BC    BCD             F     FG             I      L                                  R      R                                  W
       MEDIAN                      17.5    7.5   17.5   37.5  150.0    7.5   37.5  150.0    7.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5   17.5

Mean and median in tens of thousands
                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                  Table X4_COLM Page 62
                                                                                                                                                                                  Oct. 3, 2005

X4_COLM.  Which of the following categories best describes your company's total gross business revenue last year?
BASE: All valid responses
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         437     334      76      22      11      24      36      13      16     167      85      10      27      27      69      58      31     142     103      35
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              439     333      81      22      11      22      37      15      17     163      89       9      29      24      69      66      41     156      64      43

       Under $250K                   263     210      35      12       9      18      15       6      10     115      42       3      14      17      45      34      18      82      62      21
                                     60%     63%     47%     54%     81%     75%     43%     48%     65%     69%     50%     35%     51%     64%     66%     58%     58%     58%     61%     61%
                                               C                     GKL     GKL                              GK

       $250K to under $1             127      94      23       6       2       4      15       3       3      40      32       6       6      10      17      18       9      43      30      11
       million                       29%     28%     31%     29%     19%     16%     41%     25%     17%     24%     38%     65%     20%     36%     24%     30%     28%     30%     30%     31%
                                                                                       F                             FIJ   EFIJM

       $1 million to under $5         48      30      17       4       -       2       6       4       3      12      10       -       8       -       7       7       4      17      10       3
       million                       11%      9%     23%     17%              9%     16%     27%     18%      7%     12%             29%             10%     12%     14%     12%     10%      8%
                                                       B                                                                               J

       MEAN                         43.0    39.6    64.2    45.2    15.3    36.9    50.1    82.3    77.3    33.5    47.5    36.1    73.9    25.2    37.4    48.3    46.3    45.0    41.0    39.7
                                                       B                              EN      JN       J                             EJN
       MEDIAN                       17.5    17.5    37.5    17.5     2.5     7.5    37.5    37.5    17.5    17.5    37.5    37.5    17.5    17.5    17.5    17.5    17.5    17.5    17.5    17.5

Mean and median in tens of thousands
                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table X5 Page 63
                                                                                                                                                                                       Oct. 3, 2005

X5.  Gender.
BASE: All
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        501    132    265     74     30    263    127     48    129    368    295    206     47    283    143    216    191     82    256    199     32    207    275
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             501    140    263     71     27    268    125     46    129    367    296    205     47    281    143    215    191     85    253    196     36    207    274

       Male                         295     76    160     43     16    149     84     36     80    212    295      -     26    159     97    131    111     51    145    121     21    137    148
                                    59%    58%    61%    58%    52%    57%    66%    75%    62%    58%   100%           55%    56%    68%    61%    58%    62%    57%    61%    65%    66%    54%
                                                                                       F                                                N                                                W

       Female                       206     56    104     31     15    113     43     12     49    156      -    206     21    124     46     85     80     32    111     78     11     69    127
                                    41%    42%    39%    42%    48%    43%    34%    25%    38%    42%          100%    45%    44%    32%    39%    42%    38%    43%    39%    35%    34%    46%
                                                                         H                                                       O                                                              V

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                       Table X5 Page 64
                                                                                                                                                                                       Oct. 3, 2005

X5.  Gender.
BASE: All
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         501     377      90      23      13      28      43      15      17     186      99      10      32      31      76      66      37     160     121      41
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              501     375      95      24      13      25      44      17      19     183     102       9      34      27      76      75      50     175      75      50

       Male                          295     206      66      16       4      11      36       9      14      99      52      10      21      22      49      34      20     103      68      22
                                     59%     55%     73%     70%     28%     41%     84%     57%     80%     53%     52%    100%     66%     71%     64%     51%     54%     64%     56%     54%
                                                       B      EF                   EFHJK            EFJK                 GHIJKMN       E      EF                               P
                                                                                                                             DEF

       Female                        206     171      24       7      10      16       7       7       3      87      48       -      11       9      28      32      17      57      53      19
                                     41%     45%     27%     30%     72%     59%     16%     43%     20%     47%     48%             34%     29%     36%     49%     46%     36%     44%     46%
                                               C                   DGIMN    DGIN               G              GI      GI                                       R

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                     Table PROV Page 65
                                                                                                                                                                                     Oct. 3, 2005

PROV.  Province.
BASE: All
BANNER 1

                                                                                                                                                                                      Plans to
                                                                       Gross Business                                                      Current company's                        expand within
                                                                          revenues         Business    Respondent's      Respondent's     success compared to   Company's success   next 2 years
                                             Company Size (C)          for 2004 (X4)     location (X2)  Gender (X5)        Age (X1)         a year ago (Q1)    a year from now (Q2)     (Q7)
                                        =========================== ==================== ============= ============= ==================== ==================== ==================== =============
                                        No Emp                             $250K  
                                         /one                                to   $1 mil         Out-                                            About                About
                                         man    1-4    5-9   10-14  Under  under    to   Within  side                                             the                  the
                                 Total   shop   Emp.   Emp.   Emp.  $250K  $1 mil $5 mil  home   home   Male  Female 18-34  35-54   55+   Better  same  Worse  Better  same  Worse   Yes     No
                                 ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------
                                    (A)    (B)    (C)    (D)    (E)    (F)    (G)    (H)    (I)    (J)    (K)    (L)    (M)    (N)    (O)    (P)    (Q)    (R)    (S)    (T)    (U)    (V)    (W)

       TOTAL                        501    132    265     74     30    263    127     48    129    368    295    206     47    283    143    216    191     82    256    199     32    207    275
                                   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%   100%

       UNWEIGHTED TOTAL             501    140    263     71     27    268    125     46    129    367    296    205     47    281    143    215    191     85    253    196     36    207    274

       Newfoundland                   8      3      2      1      1      2      3      2      2      6      3      4      2      4      2      3      3      1      3      3      1      3      5
                                     2%     2%     1%     2%     4%     1%     3%     4%     1%     2%     1%     2%     4%     1%     1%     2%     1%     1%     1%     2%     2%     1%     2%

       Nova Scotia                   17      5     10      2      -      9      4      1      3     14     10      6      -      8      7      4      9      4      8      6      3      9      8
                                     3%     4%     4%     2%            4%     3%     2%     2%     4%     4%     3%            3%     5%     2%     5%     5%     3%     3%    10%     4%     3%

       PEI                            3      1      2      -      -      2      1      -      -      3      1      2      -      2      1      -      2      1      1      2      1      1      2
                                     1%     1%     1%                   1%     1%                   1%     *%     1%            1%     1%            1%     1%     *%     1%     2%     *%     1%

       New Brunswick                 13      2      6      3      1      9      2      -      3     10      7      6      2      6      5      6      6      2      8      3      2      4      8
                                     3%     2%     2%     5%     4%     3%     2%            2%     3%     2%     3%     5%     2%     4%     3%     3%     2%     3%     2%     5%     2%     3%

       Quebec                       121     25     73     17      5     62     30     10     36     85     68     53     13     64     39     45     53     16     60     55      5     40     75
                                    24%    19%    27%    23%    18%    24%    24%    21%    28%    23%    23%    26%    28%    23%    27%    21%    28%    19%    23%    27%    15%    20%    27%

       Ontario                      160     47     81     20     12     82     43     17     35    122    103     57     13     90     48     65     62     33     79     64      9     73     81
                                    32%    36%    31%    27%    39%    31%    34%    35%    27%    33%    35%    28%    28%    32%    33%    30%    32%    40%    31%    32%    27%    35%    29%

       Manitoba                      11      2      6      1      2      3      4      1      1      9      6      5      1      5      3      5      2      3      3      7      1      5      6
                                     2%     2%     2%     2%     5%     1%     4%     1%     1%     2%     2%     2%     3%     2%     2%     2%     1%     3%     1%     3%     2%     2%     2%

       Saskatchewan                  26      8     11      5      2     15      4      4      7     19     14     13      3     16      6      9     10      7      8     13      4      6     19
                                     5%     6%     4%     7%     5%     6%     3%     8%     6%     5%     5%     6%     6%     6%     4%     4%     5%     9%     3%     7%    13%     3%     7%

       Alberta                       66     15     36     12      3     34     18      7     18     47     34     32      8     35     17     37     22      4     43     19      3     32     31
                                    13%    12%    13%    17%     9%    13%    14%    15%    14%    13%    11%    16%    17%    12%    12%    17%    12%     5%    17%    10%     8%    15%    11%
                                                                                                                                               R                    T

       British Columbia              76     23     37     11      5     45     17      7     24     53     49     28      5     52     16     42     22     12     45     27      5     34     41
                                    15%    18%    14%    15%    16%    17%    13%    14%    18%    14%    16%    14%    10%    18%    11%    19%    12%    15%    18%    14%    14%    16%    15%
                                                                                                                                 O             Q

                                                                                                                                                                                    Decima Research Inc.

                                                                                                                                                                                     Table PROV Page 66
                                                                                                                                                                                     Oct. 3, 2005

PROV.  Province.
BASE: All
BANNER 2

                                          Industry (X3)                                       Industry (X3)                                                          Region
                                         =============== ======================================================================================= ===============================================
                                         Service  Good
                                         -prod-  -prod-                                          Profes-
                                          ucing   ucing  Finance                                  sion/                  Whole-                                  
                                         Indust- Indust-  /Real   Edu-   Health  Manufac         Science         Retail   sale   Constru                          Man/
                                  Total   ries    ries   Estate  cation   Care   -turing Primary  /Tech  Service  Trade   Trade  -ction   Other    BC    Alberta  Sask   Ontario Quebec   Atl.
                                 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------
                                     (A)     (B)     (C)     (D)     (E)     (F)     (G)     (H)     (I)     (J)     (K)     (L)     (M)     (N)     (O)     (P)     (Q)     (R)     (S)     (T)

       TOTAL                         501     377      90      23      13      28      43      15      17     186      99      10      32      31      76      66      37     160     121      41
                                    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%    100%

       UNWEIGHTED TOTAL              501     375      95      24      13      25      44      17      19     183     102       9      34      27      76      75      50     175      75      50

       Newfoundland                    8       7       1       1       -       -       -       1       -       3       3       -       -       -       -       -       -       -       -       8
                                      2%      2%      1%      5%                              5%              2%      3%                                                                     19%

       Nova Scotia                    17      13       2       1       1       1       1       -       -       6       4       -       1       2       -       -       -       -       -      17
                                      3%      3%      2%      3%      6%      3%      2%                      3%      4%              2%      5%                                             41%

       PEI                             3       2       1       -       -       -       1       -       -       1       1       -       -       1       -       -       -       -       -       3
                                      1%      *%      1%                              2%                      *%      1%                      3%                                              8%

       New Brunswick                  13      11       1       -       -       2       1       -       2       5       2       1       -       2       -       -       -       -       -      13
                                      3%      3%      1%                      6%      2%              9%      3%      2%      8%              5%                                             32%

       Quebec                        121      93      11       3       3      11      10       1       2      48      23       3       -      16       -       -       -       -     121       -
                                     24%     25%     12%     15%     24%     40%     22%      9%     10%     26%     23%     31%             53%                                    100%        
                                               C                             DHI                              HI                          DGHIJK

       Ontario                       160     116      38       6       3       5      20       3       6      61      33       2      16       5       -       -       -     160       -       -
                                     32%     31%     42%     27%     23%     19%     46%     17%     32%     33%     34%     19%     49%     17%                            100%                
                                                                                     FHN                                             FHN

       Manitoba                       11       9       1       1       -       2       -       1       1       2       3       1       1       -       -       -      11       -       -       -
                                      2%      3%      2%      6%              6%              5%      4%      1%      3%      7%      2%                             29%                        

       Saskatchewan                   26      23       3       2       -       -       1       2       1      11      10       -       -       -       -       -      26       -       -       -
                                      5%      6%      3%      9%                      2%     14%      4%      6%     10%                                             71%                        
                                                                                                                       G

       Alberta                        66      46      18       3       4       2       4       6       4      24       9       1       8       1       -      66       -       -       -       -
                                     13%     12%     19%     12%     33%      6%      8%     41%     20%     13%      9%      9%     25%      3%            100%                                
                                                                       N                 DFGJKLN               N                      FN

       British Columbia               76      56      16       5       2       6       7       2       4      25      13       3       7       5      76       -       -       -       -       -
                                     15%     15%     17%     23%     14%     20%     16%     10%     21%     13%     13%     26%     22%     15%    100%                                        

                                                                                                                                                                                    Decima Research Inc.